Web Content Coordinator, Remote

Internet2 is a non-profit, member-driven advanced research and higher education technology organization. Founded in 1996, Internet2 provides and delivers mission-critical technology services and programs. Internet2's core infrastructure components include the nation's largest and fastest network, and cloud and security services that are influenced, customized, and designed to address the unique needs of technology leaders in research and education (R&E). Internet2 serves and supports U.S. higher education institutions, federal government agencies, regional and state education networks, leading industry providers, and international R&E network partners across more than 100 countries. Internet2 programs advance opportunities to convene, collaborate, and innovate.  

The Digital Experience Team seeks a creative and collaborative individual with a background in communications, digital marketing, or web content management to help us with the maintenance and user experience of https://internet2.edu, https://incommon.org, ms-cc.org, and several event microsites.
 

The Web Content Coordinator will support the Web Content Manager and Web Content Specialist with all web content and website-related projects in conjunction with the Digital Experience and Marketing and Convening teams at Internet2. This position is charged with helping ensure our web properties serve as a key marketing and communications channel for the organizations, meeting the needs and reflecting the values of the Internet2 member community.

Specific responsibilities include:

• Support and address daily and weekly web requests.
• Help grow web properties’ audience engagement and track results using analytics tools and best UI/UX best practices and testing results.
• Assist the web team with regular website A/B and usability testing.
• Work with the content authors and other stakeholders to deliver well organized, responsive and accessible web pages.
• Work with stakeholders and content authors to utilize search engine optimization best practices.
• Occasionally assist with the development of web assets such as login page, forms, etc.

Required Qualifications: 

• Bachelor of Science in Computer Science or related degree, or equivalent work experience.
• 3+ years professional experience in HTML and CSS.
• Skilled WordPress practitioner.
• Experience in user interface (UI) and user experience (UX) best practices and trends for the web.
• Web content best practices and content strategy understanding.
• Strong understanding of organic search engine optimization best practices.
• Demonstrated web content writing and editing skills.
• Proficient in Google Docs, Photoshop, Confluence.
• Familiarity with WCAG 2.1 Web Accessibility Guidelines.

Preferred Qualifications:

• Skilled UX practitioner.
• In-depth understanding of JavaScript
• Event management software experience such as Stova or Aventri.

As a full-time employee, you will be eligible to participate in Internet2’s employee benefits program effective on your start date in accordance with the terms and conditions of each plan.  The program currently includes medical, dental, life, vision and disability insurances, a health spending account program, sick time, vacation time and a tax deferred retirement plan. 

Salary Range / Pay Grade:

$69,600 - $104,400 / IT-2

Starting pay is typically from the minimum up to the midpoint of the grade range and varies based on experience.

Internet2 is a 501(c)(3) not-for-profit organization and equal opportunity employer (EOE).  All qualified applicants will receive consideration for employment without regard to any characteristic protected by local, state, or federal laws, rules, or regulations.