Content Designer III
Offer summary
Qualifications:
A Bachelor's Degree in a related field is required., Minimum of 6 years of relevant work experience in content design or a similar role., Expertise in design thinking and content design best practices is essential., Strong communication skills and the ability to manage stakeholder relationships are necessary..Key responsabilities:
- Lead cross-functional teams in content creation and strategy development.
- Plan and facilitate workshops to foster collaboration and influence decision-making.
- Mentor team members on content design best practices and build scalable content solutions.
- Analyze content for quality and adherence to style guides while ensuring user needs are met.
Job description
Reasonable Accommodations
Fearless complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please email hr@fearless.tech to submit a formal request to Human Resources.
Compensation
Our Compensation System is designed to reward remarkable work, grow your impact and support the whole “you” over the course of your career.
We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless — regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills — is given equal pay for equal work.
Salary
- Minimum Salary: $83,347
- Salary Midpoint: $106,268
- Maximum Salary: $129,188
- Hiring Range: $83,347 - $111,00
Location
- 100% Remote
Employment Type
- Full-time
What you’ll be doing
We’re looking to change the world by building software with a soul, and we want your help.
The Content Designer III is an expert practitioner in design thinking who advises, develops and leads cross-functional teams on content creation and strategies. They plan and facilitate ideation workshops and workshops that facilitate cross-team collaboration in order to build buy-in and influence decision making. They oversee the strategy for content design to ensure that it meets user and organizational objectives. They own and champion content design best practices and build processes and systems for implementation in order to craft scalable solutions.
We need your Content Designer skills! What other skills will help you succeed at Fearless? Glad you asked! We’re excited about candidates who can accomplish the following:
Responsibilities and Contributions
Organizational and Leadership Role
- Builds scalable content solutions for multiple cross-functional teams and Business Development strategies for new opportunities.
- Cultivates a community of growth and development through direction and mentorship of other team members.
- Grows our content design community, eminence, and strategies, leads discussions of design practices and standards, and contributes to practice area communities and activities.
Functional Role
Collaboration & Communication
- Builds buy-in with Engineers, Product Managers, and fellow Designers to plan and implement the best possible solutions given the circumstances and risk.
- Mentors Designers, Engineers, Scrum Masters, and Product Managers on content design best practices in order to establish internal systems that ensure that customer goals, user needs, and business needs are met.
- Engages with Product Owners, stakeholders, and team leads to influence and develop roadmaps, build out requirements, and conceptualize and prioritize features.
Implementation
- Defines and develops strategies and policies, and provides guidance to others working in the strategic context, evaluating current strategies to ensure business requirements are being met and exceeded where possible.
- Plans and facilitates content design workshops and brainstorming sessions on developing content.
- Owns and champions the team's content design practices and standards through assessing and improving the quality, impact, and strategy of content outcomes and outputs.
- Mentors Designers and Engineers on best practices for managing, maintaining, and implementing content.
- Coaches, stewards, and directs other Designers and team members to develop their professional skills.
- Designs and develops scalable content solutions for multiple cross-functional teams.
- Analyzes content for consistency, accuracy, user experience implications, and adherence to style and language guides and brand standards.
- Builds systems and processes for creating and maintaining high-quality content.
- Facilitates and leads various research activities such as user and stakeholder interviews, usability testing, desk research, benchmarking of other products and services, mapping user objectives, and other forms of requirements discovery.
- Facilitates and leads activities to determine content order such as mapping user journeys, scripting sub-conversations, card sorting, and competitive research and analysis and iteration.
- Sets the direction and assures deliverables are of high quality and consistent with design direction, best practices, and guidelines across teams.
Essential Skills, Experience, or Competencies
Must-Have Skills
- A minimum of 6 years of demonstrated related working experience
- A Bachelors Degree in a related field
- Ability to obtain a Public Trust (post-offer, as a part of onboarding)
- To be considered, all applicants must provide a link to their online portfolio, to show their work and projects. This must be included at the time of application submission.
- Experience writing content for digital platforms or experiences, such as UX copy, blogs, social media, and web pages.
- Demonstrated experience creating content audits, plans, and lexicons.
- Demonstrated expertise in managing stakeholder relationships and expectations.
- Demonstrated expertise in identifying users and business needs, developing solutions to meet those needs through strong influencing and communication skills.
- Expert in designing and implementing content style guidelines to create engaging content.
- Expert in the sustainability and consequences of design decisions and can make decisions characterized by managed levels of risk and complexity.
- Demonstrated expertise in attention to detail and strong organizational and time management abilities.
- Ability to operate and manage work, strategically reason, build relationships, and influence others.
- Industry expertise in design thinking and content design best practices.
- Demonstrated expertise supporting product and service development in a content-centered role.
- Expert in conducting Flesch-Kincaid tests.
Highly Desired Skills or Experience
- Advanced understanding of agile processes and can advise colleagues on how and why agile methods are used and be able to provide a clear, open, and transparent framework in which teams can deliver.
- Knowledge of how to create and improve SEO to ensure searches return relevant content.
So, what’s next?
Over the years, we’ve honed our interview process to help ensure that every team member we hire is the right fit for us and that we’re the right fit for them. If we think you’re a good fit, we’ll get in touch and start scheduling your interviews! Depending on the role's/project's requirements, the interview process may include some differences. At the minimum
- Introductory Interview: This is where you and your recruiter will build rapport, explore your career and educational background, discuss salary expectations, role requirements, and set expectations for the interview process, specific to the position of interest.
- Technical Interview (Skills Fit): This is where we get into the nitty gritty of the project. During the Technical Interview, you’ll be interviewed by the technical team to dig more into your background and technical capabilities.
- Business Interview: At this point, you’ve made it to the final frontier! The Business Interview is when you’ll meet with Fearless leadership to dot the i’s, cross the t’s, and determine whether or not we’ll be moving forward with the hiring process.
About Fearless Digital
Fearless Digital builds software with a soul. As a division inside Fearless, we're part of its digital services integrator model to unlock the power of organizations, people and tech. Our division designs, engineers, and delivers digital solutions to solve problems and drive impact. Using iterative development cycles, we minimize risk for our customers and efficiently deliver intuitive and responsive technology. In this way, we help set the stage for tech to work better for people. That's not our only goal, though. We also strive to create a purple culture that makes our team members excited to come to work every day. We take a holistic approach to our people’s well-being, and our culture and benefits are designed to support our people in working the way they like best. We encourage our people to pursue their passions, both in and out of the office. With flexible schedules, continuing education support, and a family-friendly work environment, we’ve created a culture that allows our team to thrive professionally and personally.
Fearless believes in equal opportunity employment. We won’t discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we’re committed to providing an inclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.
Fearless Digital Benefits
Benefits Eligibility:
- Full-time team members are eligible for benefits upon beginning employment at Fearless
- Part-time team members are only eligible for 8.75 days of safe & sick leave
- Interns and 1099 team members are not eligible for Fearless benefits
Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you’ll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package, for full-time team members, exclusively:
- Life-friendly schedules
- Family-friendly workplace
- We cover 100% of your premium for our medical HSA plan + the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage. We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options. We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance.
- Tech, education / training, and wellness allowances
- Safe Harbor 401(k) plan with employer contributions (current match = 4%) and immediate vesting
- Referral bonus: Bring your friends! If someone you refer is hired, you’ll get a bonus of $6–12k!
- Total Pet Plan
- Employee Assistance Program
- Up 12 weeks of FMLA paid at 100%
- PTO is provided to team members as a lump sum allowance, not an accrual. PTO is prorated based on your start date (see table below) on a quarterly basis (with tenure-based increases), 8.75 days of sick leave, 11 federal holidays, their birthday (8 hours), up to 15 days for jury duty, and up to 3 days (24 hours) of bereavement leave per eligible instance.
| Start Date | PTO Allocation | Allocation Timing |
| Jan 1 - March 31 | 100% | January |
| April 1 - June 30 | 75% | April |
| July 1 - Sept 30 | 50% | July |
| Oct 1 - Dec 31 | 25% | October |
Required profile
Experience
Other Skills
- Collaboration
- Communication
- Time Management
- Organizational Skills
- Mentorship
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