Offer summary

Qualifications:

Minimum of 8 years of experience in CRM solutions, with at least 5 years in a leadership role., Deep understanding of the Microsoft Business Applications ecosystem, particularly Dynamics 365 modules., Strong strategic and business acumen with the ability to develop and execute growth strategies., Excellent verbal and written communication skills, with the ability to articulate complex concepts..

Key responsabilities:

Lead the development and execution of the Dynamics 365 practice strategy.

Develop and maintain strong relationships with clients to deliver tailored solutions.

Recruit, mentor, and manage a high-performing team of Dynamics professionals.

Oversee budgets, resources, and project timelines to ensure effective solution delivery.

Job description

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow

About the Role (your why)

As the Associate Director of Microsoft Business Applications, your role will be pivotal in expanding our Dynamics 365 practice in Australia. You will be responsible for leading the development of the portfolio, focusing on strategy development, driving innovation, and delivering exceptional value to our clients.

Key Responsibilities:

Experience: Proven track record of leadership within the Microsoft Business Applications portfolio in a consulting or professional services environment. Minimum of 8 years of experience in delivering solutions, with at least 5 years in a leadership role.
Microsoft Business Applications Expertise: Deep understanding of the Microsoft Business Applications ecosystem with a particular focus on CE, the Power Platform and Copilot Studio. Experience with BC and/or Finance and Supply Chain Management is also highly beneficial.
Dynamics 365 Practice Development: Establish and lead the Dynamics 365 practice, including strategy formulation, development, and execution. Drive the growth of the practice by implementing best practices, frameworks, and methodologies.
Client Engagement: Develop and maintain strong relationships with clients to understand their needs, deliver tailored Dynamics 365 solutions, and enhance customer satisfaction.
Team Leadership: Recruit, mentor, and manage a high-performing team of Dynamics professionals. Foster a culture of innovation, collaboration, and continuous improvement.
Strategic Planning: Develop and execute strategic plans for the Dynamics practice, including market analysis, competitive positioning, and identification of growth opportunities.
Budget Management: Oversee budgets, resources, and project timelines effectively, ensuring the delivery of solutions within scope and budget.
Stakeholder Communication: Collaborate with internal stakeholders, including senior management, to align technology solutions with business goals and strategies.

We are an agile company, adapting to evolving customer, technology, and internal stakeholder requirements, which may lead to role evolution to meet these needs.

Qualifications and Experience:

Experience: Proven track record of leading Dynamics 365 practices in a consulting or technology environment. Minimum of 8 years of experience in CRM solutions, with at least 5 years in a leadership role.
Dynamics Expertise: Deep understanding of the Microsoft Dynamics ecosystem, particularly Dynamics 365 modules such as Sales, Customer Service, Field Service, and Finance & Operations.
Leadership: Demonstrated ability to lead and inspire teams, manage performance, and drive results. Excellent people management and mentoring skills.
Strategic Thinking: Strong strategic and business acumen, with the ability to develop and execute growth strategies for technology practices.
Client Focus: Exceptional client-facing skills with a proven ability to manage and grow client relationships.
Communication: Excellent verbal and written communication skills, with the ability to articulate complex concepts to diverse audiences.
Project Management: Strong organizational and project management skills, with experience managing multiple projects and priorities simultaneously.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

How to Apply: If you are a strategic leader with a passion for Salesforce and a drive to build and lead high-performing teams, we would love to hear from you. Please apply below! Datacom is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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