Deputy Director, Philanthropy Data Strategy

Position: Deputy Director, Philanthropy Data Strategy

Location: Nationwide/Remote

FLSA Status: Exempt

Salary: The estimated salary range for this role is $81,850 - $106,400. The midpoint for this salary range is $106,400. Actual pay will vary based on varying factors, including but not limited to relevant experience. 

Position Description

The Deputy Director, Philanthropy Data Strategy, (DD) reports to the Managing Director, Prospect Development (MD) and is responsible for leading data-related initiatives and data strategy to support data-informed decision making within the Philanthropy division. The DD is the primary Philanthropy liaison to the Technology division and the organization-wide data strategy, and a central coordinator for Philanthropy-wide projects involving data architecture, reporting, and analytics. The DD directly supervises Philanthropy Insight staff in managing a queue of data management and reporting requests. The DD partners with the Vice President, Philanthropy Insight (VP) and the Philanthropy leadership team to address fundraising opportunities and challenges with technical or data-informed solutions.

Position Responsibilities

Data Strategy and Governance (40%)

• In partnership with Technology, develop and implement data strategy for Philanthropy – including system and team-specific roadmaps. Identify areas where data can be used to drive fundraising efficiency and growth, define key performance indicators (KPIs), and identify data sources and structures to support decision-making across the division.
• Drive innovation and continuous improvement along the data roadmap. Identify opportunities to experiment with new technologies and techniques such as predictive analytics, AI/ML, and automation.
• Build relationships with frontline fundraisers, leadership, and other Philanthropy staff to identify user needs around data and analytics. Partner with other Insight teams (Prospect Intelligence, Relationship Management, Donor Revenue Management and Records, Donor Relations) in translating user needs into technical requirements.
• Serve as the primary Philanthropy liaison to the Technology team and a central coordinator for all Philanthropy-related technical requests. Partner with Technology Project Management Office (PMO) to evaluate, prioritize, and plan technical projects from Philanthropy – within an Agile project management framework.
• Connect Technology with the appropriate Philanthropy stakeholders to advise on the design and integration of core data systems for Philanthropy including Blackbaud CRM, Salesforce Marketing Cloud, NetSuite ERP, enterprise data warehouse (EDW), Power BI, and more.
• Drive or delegate, where appropriate, requirements gathering and User Acceptance Testing (UAT) phases for new or improved Technology products such as database configuration changes and new feature creation, data vendor integrations, data imports & exports, report & dashboard development, and self-service analytics tools.
• Partner with Philanthropy Insight and Technology team members to document data flows, definitions, and other procedures to support data governance and efficiency.
• Promote data competencies within Philanthropy through training, education, and collaboration with “super users.” Serve as the subject matter expert on Philanthropy's self-service data (EDW data sets, Power BI, Blackbaud CRM query).

Reporting & Analytics (25%)

• Develop data analyses, reports, and dashboards using Blackbaud CRM query and other database exports, Excel, and Power BI (semantic models for self-service analytics). Prepare clear and concise data visualizations in Excel, Powerpoint, and Power BI to support leadership decision making.
• Develop forward looking data models including predictive, revenue forecasting, lifetime value, and more. Where appropriate, provide input on consultant modeling projects.
• Supervise and support two team members in managing a ticketing system (Freshservice) for data import/export and reporting requests from Philanthropy staff.

Management & Leadership (35%)

• Supervise two team members and encourage their professional growth through situational leadership, goal setting, and consistent feedback. Train or coach team members to develop their technical, communication, and project management skills.
• Support and contribute to team culture by modeling the Philanthropy Insight Standards of Collaboration, participating in an Agile approach to workload management.
• Pursue learning and professional development opportunities to stay current with best practices and trends in the fields of fundraising, prospect development, and data analytics.
• Adhere to professional standards outlined in the Apra Statement of Ethics, aasp Statement of Ethics, IRS charitable gift guidelines and Financial Accounting Standards Board, and UNICEF USA’s gift acceptance policy and confidentiality statement.

Qualifications:

• At least 6 - 8 of experience in database management, data strategy, data governance, or data analytics, with experience leading complex data-related projects.
• Experience as a CRM database “power user” or administrator with the ability to interact with, query, and speak the language of database configuration and features (Blackbaud CRM preferred). Experience working with multiple interconnected systems and platforms.
• Knowledge of best practices in data governance, data quality, and data management, including an understanding of data privacy and security regulations.
• Strong analytical and problem-solving skills, with the ability to diagnose problems and translate user needs into technical requirements.
• Experience in Agile project management methodologies and working with cross-functional teams to deliver projects on time and within budget. Experience with project management software such as Trello, Jira, or Asana.
• Excellent interpersonal, communication, and writing skills, with the ability to build relationships and communicate effectively with both technical and non-technical stakeholders.
• Experience developing reports and dashboards using Business Intelligence platforms (Power BI experience strongly preferred) and/or experience guiding or advising the deployment of BI platforms.
• Proficient in Excel-based data analysis techniques such as pivot tables, lookups, and power query. Familiarity with more advanced analysis tools such as SQL, R, or Python helpful but not required.
• Experience managing at least one direct report.
• Familiarity with the competencies outlined in Apra’s Body of Knowledge, with expertise in the Data Science domain and working knowledge of the Prospect Research and Relationship Management domains.
• Ability to handle sensitive information with discretion and confidentiality; knowledge of and adherence to ethical statements and guidelines from Apra, aasp, AFP, and other related associations.

Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.

Don’t meet every single requirement? That’s okay. UNICEF USA values diverse experiences and we’re always looking for people who will add to our culture and further our mission. If you are excited about this role and unsure about whether your past experience aligns with the job description, we encourage you to apply anyway.

Must possess current and valid US Work Authorization and be eligible to work for any US employer without sponsorship.

Due to the high volume of applications received, only those selected for an interview will be contacted. UNICEF USA is proud to be an Equal Opportunity Employer

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. UUSA is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at peopleandculture@unicefusa.org.