Software Engineer 3

POSITION OVERVIEW:
Do you have a passion for unleashing the power of data and transforming it into actionable insights to drive business success? If so, join the Asurion team as a Service Intelligence (SI) Technical Analyst and help our clients make empowered, data-driven decisions!
The SI Technology Analyst 4 will work with clients to identify reporting and analytical requirements to address business problem statements using MicroStrategy, independently developing functional and technical specifications, and working with the SI development team to ensure the solution meets the business requirements.

ESSENTIAL JOB SKILLS/DUTIES:
• Collaborate with external clients to understand their business needs and data requirements
• Translate business needs into functional and technical specifications including SQL examples, data mappings, relational diagrams, and source-to-target mapping
• Design SI solutions using dashboards, dossiers, reports, etc.
• Work with the client account teams to get a deeper, holistic understanding of the client’s business.
• Work with the SI development team to ensure proper understanding and interpretation of business and technical requirements
• Perform testing to ensure solution accuracy and data integrity
• Provide technical support and training to clients on how to use the SI solutions and MicroStrategy effectively
• Proactively perform data analysis to identify trends and insights beneficial to our clients’ business
• Manage timely delivery of SI solutions
• Some travel required (up to 3 times a year; a couple of days each occurrence)

SKILLS:
Technical skills:
• Experience in data analysis, data modeling, and data visualization
• Excellent problem solving and written and oral communication skills
• Experience working with external clients
• Familiarity with SQL or other programming languages used in data analysis
• Ability to work independently as well as part of a team in a fast-paced environment

Soft/Leadership skills:
• Active listener; strong communication - verbal and non-verbal. Strong ability to influence
• Effective and efficient problem solver; works through ambiguity; develops solutions; executes well
• Directs time for team; delegates as needed; provides guidance and direction to team members
• Leads relationships with key stakeholders and provides connections across business to achieve desired outcomes
• Strong business acumen; effective at navigating roadblocks and driving team success
• Drives change at the team level and across teams
• Team leader and advocates for team to ensure success. Develops trust-based relationships.
• Seek individual and team feedback to support ongoing development and performance of self and others.
• Engage, inspire and empower team members. Role model of high performance and effectively delegates work.
• Drives for continuous improvement. Seeks professional development
• Accountable for performance of team; acting with a sense of urgency and with a customer first mindset.

EDUCATION AND EXPERIENCE:
• Bachelor's degree in computer science, information systems, or related fields
• 5+ years’ experience, and strong knowledge of BI tools and technologies, preferably MicroStrategy
• Experience in data analysis, data modeling, and data visualization
• Excellent problem solving and written and oral communication skills
• Experience working with external clients
• Familiarity with SQL or other programming languages used in data analysis
• Ability to work independently as well as part of a team in a fast-paced environment


NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.
ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.

THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.