IT Support Specialist

Purpose

As IT Support Specialist:

• Manage and maintain Microsoft 365 applications (e.g., Outlook, Teams, SharePoint, OneDrive)
• Administer and troubleshoot Azure Active Directory (AAD) and user access controls
• Deploy, configure, and manage devices using Microsoft Intune for endpoint security and compliance.
• Provide support for Windows Operating System issues, updates, and security patches.
• Ensure a smooth and secure remote work environment through VPN, endpoint security, and IT best practices.
• Collaborate with teams to improve system performance, security, and IT efficiency.

Required Attributes

• Excellent verbal and written English communication skills
• Positive and proactive mindset with a strong "can-do" attitude
• Solution-oriented thinker who overcomes challenges without excuses
• Self-motivated in handling tasks and responsibilities
• Credible and dependable with a strong commitment to confidentiality
• Excellent problem-solving skills and ability to work independently

Essential Experience

• Bachelor's degree in information technology, Computer Science, Computer Engineering, or a related field.
• At least 1-2 years of hands-on experience in IT support, system administration, but fresh graduates are still welcome to apply.
• Proven experience with Microsoft 365 administration and troubleshooting
• Strong knowledge of Azure Active Directory (AAD) and user management but if a fresh graduate understanding of AAD and user access and authentication principles is acceptable.
• Hands-on experience with Microsoft Intune for device and policy management but if a fresh graduate exposure to Microsoft Intune or other device management solutions from internships, academic projects or certifications is acceptable
• Experience in a WFH environment, with a solid understanding of remote work tools and security best practices.

Clear Admin People is a B4B Solutions company that provides career opportunities to great Filipino talents to work remotely with our Australia-based clients. Our staff are led and supported by our outstanding leadership team. Clear works to provide the right environment for a 6 Tool Players to excel, with an ecosystem that supports our team's success:

• A great Work from Home (WFH) setup with the right IT to help you find success (including freight expense coverage)
• Support from an outstanding leadership group and team structure, positioning you for success
• Membership of the Clear 6-Tool Player Playground - our unique development and engagement program
• HMO Coverage with free dependents & group term life insurance coverage
• Paid vacation leave and sick leave for regular employees
• Monthly & quarterly subsidies (electricity, internet, healthcare)
• Various incentives (attendance & employee referral)

Of course, we provide all mandatory government contributions in addition to the above.