Manager - Financial Services Operations (Insurance)

Job details

Location: Edinburgh, London

Capability: Consulting

Experience Level: Manager

Type: Full Time

Service Line: Customer, Ops & Infr

Contract type: Permanent

Job Description

Job Title/Req Number: Manager - Financial Services Operations (Insurance) / 106427

Base Location: London and Edinburgh plus network of 20 offices nationally:

The KPMG Financial Services Operations function is a cornerstone of our business. Operating from London and Edinburgh we do work that matters, serving the country with diligence and expertise.

KPMG is one of the world's largest and most respected consultancies. We've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time.

Why Join KPMG as a Manager - Financial Services Operations?

In order to support the growth of our capabilities within the CO&I FS Ops team, we are currently looking to recruit Managers who can make a significant contribution by combining an understanding of the Insurance, Wealth, Pensions & Retail Investments industry with transformation, reorganisation and optimisation capabilities.

What will you be doing?

• Performing diagnostic analysis, through applying analytical techniques on large operational transformation engagements.
• Facilitating client workshops to scope and design transformational solutions.
• Managing workstreams through all of the key stages of a transformation project, from diagnostic to implementation.
• Being the day to day lead and point of contact for key projects and leading delivery teams
• Providing Programme/Project Management support, including production of reporting, RAID management, and general PMO tasks
• Identifying, managing and mitigating risks and issues throughout the delivery lifecycle.
• Developing and continually improving solutions, methodologies and tools to deliver consistent world class operating excellence capability.
• Contributing capability experience to proposition development and to proposals / bids.
• Actively supporting our people strategy through coaching and development of team members and acting as a Performance Manager for individuals in the team
• Developing relationships with clients to understand their issues and, from that, develop solutions and drive value
  
  
  

What will you need to do it?

• Insurance, Wealth, Pensions & Retail Investment knowledge and market dynamics for the UK and EU countries
• Managing work streams or entire projects through all the key stages of a project, from initiation to implementation.
• Project Management and support experience including governance planning, production of strategic reporting, RAID management, monitoring of client requests
• Strong Business Analyst skills including experience in documenting business and technology/ functional specifications, process mapping and conducting client and customer interviews and workshops.
• Expertise in core consulting methodologies such as process mapping, business case development, strategy development and requirements gathering.
• Capable of using methodologies and tools to deliver consistent world class operating excellence capability.
• Working in multidisciplinary teams in a co-creation environment with KPMG colleagues
• Experience in problem identification, solving and design for both user and business needs.
• Excellent written and oral presentation skills with an inspirational and collaborative style.
• Advance knowledge in Power Point and Excel
  
  
  

To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Our Locations:

We are open to talk to Financial Services Operations talent across the country but our core hubs for this role are:

• Edinburgh
• London Canary Wharf
  
  
  

With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

Find out more:

Within Consulting we have a range of divisions and specialisms. Click the links to find out more below:

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Why Consulting at KPMG?

Technology is a critical focus for us. It underpins everything we do. We're investing in technology like never before – not least because the pace of technological change is disrupting organisations in new and challenging ways. Through advanced data analytics and emerging tech-enabled solutions like AI and machine learning, we're helping clients across diverse sectors to navigate that change. We enable them to avoid any unnecessary risks and to uncover new, transformative opportunities that could give them a competitive edge. A career here means stretching your skills and honing your expertise by solving complex problems as part of a collaborative, results-driven and supportive team. Whether we're helping our clients to reduce their costs, make better decisions, improve efficiencies or deploy the latest technologies, we bring together broad specialisms and talents to deliver robust, connected solutions.