Business Systems Analyst

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

** This is a Fully Remote Opportunity within the United States**

As a successful candidate, you will:

Responsible for analyzing end-user domain needs, performing detailed requirements analysis and documenting processes to design and specify system functionalities. Implement vendor-based forms, workflows and dashboards to address those needs. Ensure system components effectively improve business processes by conducting application testing and related data analysis of end-user use. Execution of data pull requests from data sources using SQL. Participate in operations support. Facilitate user-acceptance testing. Conduct end-user training and support as needed.

• Performs requirements analysis. Provides system component design recommendations and artifacts as required by project manager.
• Evaluates business processes, anticipating requirements, assessing areas for improvements, and developing and implementing solutions.
• Leads ongoing review of business processes with domain clients and developing optimization strategies
• Assists in establishing system testing requirements and in conducting overall system testing.
• Uses queries to extract data from data sources. Create reports for stakeholders to analyze and makes business process decisions.
• Effectively communicate insights and plans to cross-functional team members
• Manages assigned tasks, assesses and communicates timelines and identifies risks as required by project manager.
• Implement vendor-based forms, workflows and dashboards.
• Prioritize initiatives based on business needs and requirements.
• Serves as a liaison between stakeholders and users.
• Responds to calls from users requiring information on system performance and use, defining enhancements, and resolving problems.
• Attends meetings with users to discuss current and future system components. Provides follow-up in relation to progress of requests and resolution of problems.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to maintain certification/licensure, and/or keep abreast of latest trends in field of expertise.
• Attends meetings as required, and participates on committees as needed
• Maintains a positive image when dealing with department personnel and other City of Hope employees.
• Performs other related duties as assigned or requested.
  
  

Your qualifications should include:

• Bachelor's Degree
• Experience may substitute for minimum education requirements
• Three to five years in a programmer/analyst position working with large multi-user systems
• Structured techniques in system development. Experience in Agile methodologies.
  
  

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here.

To learn more about our Comprehensive Benefits, please CLICK HERE.