IT Applications Trainer

Overview

Alera Group is looking for an IT Applications Trainer. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Responsibilities

As an IT Applications Trainer, you’ll play a pivotal role in ensuring our users get the most out of Alera Group’s technology platform. From running Office Hours to creating content, you’ll lead by example, fostering a culture of excellence and teamwork. This role isn’t just about fixing problems - it’s about empowering our team to deliver top-notch technology to our end users.

• Design and deliver training courses for software applications, focusing on Microsoft 365 and Teams Phone.
• Analyze skill gaps and develop tailored curricula to meet individual and organizational training needs.
• Prepare teaching materials, training manuals, and ensure compliance with industry standards.
• Facilitate engaging training sessions, managing group dynamics and discussions effectively.
• Assess employee performance, provide reports, and offer ongoing guidance and support.
• Leverage new technologies for training delivery, including video conferencing and distance learning.
• Travel domestically up to 20% as needed.
  
  

Qualifications

• 1-4 years of relevant experience in IT or technical training.
• Proven experience delivering training for Microsoft 365 applications.
• Strong background in designing technical course materials and using web-based learning platforms.
• Understanding of corporate computer security principles.
• Excellent communication skills with the ability to simplify complex technical concepts.
• Additional training certifications (e.g., Certified Technical Trainer) are a plus.
• Preferred knowledge of training for insurance industry applications.
  
  

Benefits

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $75,000 to $100,000 per year, based on experience.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

If you're a California resident, please read the California Consumer Privacy Act prior to applying.

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