ServiceNow Senior Technical Consultant

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Milestone Technologies is actively seeking a full-time ServiceNow Technical Consultant/Developer to join their ServiceNow Premier Partner consulting team. The successful candidate will bring a combination of expertise in ServiceNow configuration, development, and administration. As a valuable member of the Milestone Technologies project team, the Technical Consultant will collaborate with engagement managers, architects, and analysts to design and implement new solutions on the ServiceNow platform. The projects are diverse, often involving long-term, complex initiatives for enterprise clients.

Location: Musb be located in Mexico (remote)

Required Skills

• Experience supporting at least one end-to-end ServiceNow implementation
• Minimum 3 years of ServiceNow system administration and development experience
• ServiceNow technical configuration and development, including application UI configuration, workflow configuration, setup of core integrations (LDAP, SSO, email), and development of reports and dashboards
• Experience with web technologies scripting (XML, HTML, JavaScript, Web Services, etc.)
• Interpersonal, written, and verbal communication skills
• Good knowledge of CMDB
• Understanding of Agile SCRUM development methodology
  
  

Education And Certifications Requirements

Bachelor's degree in Computer Science or equivalent work experience

ServiceNow System Administrator Certification

Highly Desired

ServiceNow Implementation experience in various modules besides ITSM/CMDB, such as APM, CSM, Get to Work/Safe Workplace, HRSM, etc.

ServiceNow Implementation Specialist Certification for ITSM

#L1PO

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. 

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.