Human Factors Associate

Job Description

Emergo by UL’s HFR&D team is an industry leader in providing user research, user interface design, usability testing and other human factors consulting services to its clients. Many of the world’s leading medical device and pharmaceutical manufacturers rely upon our services to produce safe and satisfying products and get them launched. Our work involves the research, design, and evaluation of the user interfaces of medical devices, pharmaceutical devices, diagnostics and laboratory instruments. Our research and design portfolio include products and systems such as robotic surgery systems, imaging devices, autoinjectors, inhalers, ventilators, mobile medical apps, laboratory instruments and in vitro diagnostic devices. Our portfolio of work also includes non-medical products such as consumer products, automotive diagnostic tools, and software applications.

Responsibilities

As a member of the team, you will be:

• Supporting usability testing, field research, individual interviews, and group interviews.
• Assisting with the review of deliverables and ensuring that they meet quality standards.
• Analyzing quantitative and qualitative data to evaluate client user interface designs.
• Assisting with client presentations and deliverables and providing solutions to identified improvement areas.
• Supporting documentation review and development, including but not limited to risk analyses, user profiles, task analyses, and Human Factors Engineering reports.
• Supporting test planning and coordination, including activities such as developing test plans, preparing Investigational Review Board submissions, managing participant recruitment, and preparing testing environments for usability testing.

Qualifications

• University Degree (Equivalent to Bachelor’s degree) in Human Factors Engineering or a related discipline.
• Ability to communicate and present effectively.
• Ability to prioritize and multi-task in a fast-paced, collaborative work environment.

About Us

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.