You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Design, implement and maintain training resources. Write, update, evaluate, and propose training programs supporting technical process documentation, operational systems, e learning, and website development.
***The Curriculum Designer role is fully remote. Candidates will be considered nationally. ***
Responsibilities:
Design instructional strategies, activities, and materials that support performance and learning within functional teams in the Enterprise Business Operations Services department
Create and implement e-learning, virtual simulations, and employee assessments supported by approved platforms using an online environment
Outline and deliver timely training project plans
Design and maintain training websites and resources
Assist in the development of instruments to assess individual change in knowledge, skills and quality results
Conduct reviews of training program objectives assessing the need for modifications to content and structure
Research current industry trends; recommend and incorporate related updates into the standard curriculum
Facilitate training as needed to support operational goals
Performs other duties as assigned
Complies with all policies and standards
Highly Preferred Skills:
3+ years experience utilizing Articulate 360 software
Experience in building contact center call simulations, preferably with either Zenerate or SimTrain
Strong project management skillset
Prior experience working in a fully remote environment
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
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