Senior Business Analyst - HR, Legal, and Marketing

Overview:

Skyward Specialty is a property and casualty insurance holding company formed in 2007. Based in Houston, Texas, and with staff throughout the country, Skyward Specialty provides admitted and non-admitted solutions to retail and wholesale distributors, managing general agents and captive markets. We have built highly respected businesses in specialty lines including management professional liability, medical stop loss, surety, E&S property and liability, and large commercial property, as well as multi-line solutions for the energy, trucking and construction industries.

At Skyward Specialty, we approach this business differently. In fact, we’re different from most others in our industry in just about every way. We have the spirit of a start-up with the security of nearly $1.7 billion in Written Premium. We put immense brain power and energy into finding greater insights to uncover better opportunities for our clients, partners, and people. We think at a higher level, so they can succeed at a higher level.

We are committed to a Diverse Workforce

Skyward Specialty is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, nativity, neurodiversity, genetics, disability, age, or veteran status. For more information about us please visit www.skywardinsurance.com

Summary

This role involves analyzing business process issues, assisting system users, researching solutions, and making recommendations. The Business Analyst develops proposals, tests, implements, and evaluates both technical and non-technical solutions, while balancing multiple responsibilities.

Principal Duties and Responsibilities

• Develop and maintain trusted business relationships, maximizing business value from technology to fulfill business needs and organizational goals.
• Document system requirements by detailing technical criteria necessary to achieve UI outcomes that align with customers' definition of completion.
• Document planning, designing, development, and deployment of interfaces between new and legacy systems.
• Collaborate with business units, developers, and corporate services to produce and enhance systems while documenting business processes.
• Validate modifications by developing test plans and conducting system tests.
• Focus on efficiencies, reducing redundancies, and streamlining for continuous improvement.
• Able to understand systems and business processes comprehensively from start to finish.
• Optimize user experiences.
• Generate weekly and monthly reports.
• Perform data analysis to identify anomalies, trends, and areas for improvement.
• Function as an Azure DevOps Product Owner, possessing full knowledge of work items, creating and maintaining work items, managing backlogs, tracking progress, managing requirements, communicating with project teams, and implementing continuous improvements.
• Mentor and coach team members.

Qualifications, Education and Experience Preferred

• 4-year college degree or 10+ years of work experience
• Experience supporting Workday
• Experience in P&C Insurance a plus
• Industry or Project Management Designation
• Experience with Agile, Iterative and Waterfall project methodologies

Knowledge, Skills, and Abilities

• Business Acumen, knowledge in working in Backoffice systems such as Workday
• Experience as a Business Analyst or Systems Analyst
• Insurance experience a plus
• Analytical skills: system thinking, organizational knowledge, problem identification and solving
• Team collaboration
• Organized, clear documentation
• Knowledge in business and technology
• Comfortable with all organizational levels, especially executives
• Manage expectations and explain technical details
• Confident communication, both written and verbal
• Multitask in a fast-paced environment
• Advanced Microsoft Office skills

Compensation & Benefits

The applicable base salary for this opportunity is $90,000 - $120,000.  The base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.  In addition to the base salary, this opportunity may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition and professional certification assistance, 401k savings, elective participation in the Employee Stock Purchase Program, paid time off, paid holidays, and child bonding leave, as well as other employee assistance programs.

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