Offer summary

Qualifications:

3+ years of sales experience in a closing role, preferably in financial products., Strong drive to achieve and exceed sales goals with a commitment to customer service., Excellent written and verbal communication skills with attention to detail., Technical aptitude for mastering CRM systems, with Salesforce experience being a plus..

Key responsabilities:

Engage with homeowners to educate them on Hometap's home equity investment product.

Guide homeowners through the application process, serving as their single point of contact.

Collaborate with internal teams to ensure an efficient process for homeowners.

Meet and exceed monthly and quarterly sales goals while maintaining a team-oriented approach.

Job description

Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.

We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!

In case you need any more convincing, we also provide competitive compensation, healthcare coverage, unlimited PTO, a generous share package, and a strong culture with plenty of opportunities for team-building and camaraderie.

Interested in joining us on our mission to make homeownership less stressful and more accessible? We’d love to talk.

Who you are:

We are seeking ambitious and empathetic team members to join our sales team. In this role, you’ll connect with homeowners considering a Hometap investment, educating them on the product and guiding them through the application process. You’ll be working with inbound leads, making a high volume of calls each day to connect with prospective homeowners, and serving as a single-point-of contact for those pursuing a Hometap investment. This position is a great fit if you demonstrate a strong drive toward success, naturally bring empathy into your conversations, and have experience in a closing sales role. Hometap’s sales team provides training, feedback, and coaching on a consistent basis, and we are looking for team members who want to contribute to the exciting growth of a new financial product and company.

What you’ll do:

Engage with homeowners interested in a home equity investment from Hometap, educating them on the product and connecting with empathy to understand their circumstances
Guide homeowners through the the Hometap investment process, serving as a single point-of-contact, providing updates on application status, underwriting, and closing activities
Collaborate with internal team members (processors, underwriters, etc.) to ensure an efficient process for Homeowners
Provide ongoing communication to homeowners via phone, email, and text, providing status updates, responding to questions, requesting documentation, etc.
Develop a deep understanding of Hometap’s home equity investment (HEI) product and unique sales approach
Utilize Salesforce to document and manage sales activities in the pipeline
Learn and utilize Hometap’s proprietary Hub to keep applications up the date, and communicate next steps to homeowners and Hometap’s internal team members
Meet and exceed monthly and quarterly sales goals
Stay up to date on the competitive landscape and how to best position Hometap in the market
Collaborate with sales team members and colleagues across the organization (e.g. originations, marketing, legal) to resolve questions and provide an excellent experience for homeowners

What you'll bring:

3+ years of sales experience in a closing role – experience selling a financial product is a plus
The drive and commitment to achieve and exceed sales goals
Empathy – you put yourself in the homeowner’s shoes and take pride in providing a memorable experience
Excellent written and verbal communication skills, with a strong attention to detail
Technical aptitude to master our CRM; experience with Salesforce is a plus
Ability to thrive in a fast-paced environment, and to quickly adapt to changing priorities and processes
Interest in learning about Home Equity Investments, and an ability to educate homeowners about the product
Ability to balance individual sales goals with a collaborative, team-oriented approach
Strong ethical judgment

The anticipated start date for this role is April 2025.

Hometap is on a mission to make homeownership less stressful and more accessible. Our home equity investment product provides homeowners with a fast, simple, and straightforward way to access the equity in their home without taking out a loan or having to sell. By investing alongside homeowners, Hometap offers debt-free cash in exchange for a share of their home’s future value — all without any monthly payments over the life of the investment. Through a combination of financial innovation and best-in-class customer service, Hometap enables people to get more from homeownership so they can get more from life.

Hometap believes that our differences are what bring us together, and one of our biggest priorities is creating a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. All roles here are filled based solely on candidates’ qualifications and our business needs.

Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing work@hometap.com.

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