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Administrative & Client Support Coordinator for an NDIS Provider in Australia (Home Based Part Time)

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Australia

Offer summary

Qualifications:

Strong communication skills, both written and verbal., Experience in administrative support or client coordination roles., Proficiency in using office software and client management systems., Ability to manage multiple tasks and prioritize effectively..

Key responsabilities:

  • Manage client inquiries and provide timely responses via email.
  • Assist with administrative tasks and support coordinators in daily operations.
  • Maintain accurate records of client interactions and communications.
  • Organize client meetings and assist with staff scheduling and rostering.

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Virtual Coworker Scaleup https://virtualcoworker.com/
201 - 500 Employees
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Job description

• Manage and respond to client inquiries via email in a timely and professional manner.
• Provide general administrative assistance to support coordinators and internal teams.
• Assist clients with completing forms and gathering required information.
• Maintain accurate records of communications and client interactions.
• Identify and compile a list of potential clients and business opportunities.
• Assist in maintaining client databases and tracking outreach efforts.
• Provide support in organizing client meetings, appointments, and follow-ups
• Assist with staff scheduling and rostering, ensuring proper coordination.
• Work closely with support coordinators to ensure smooth operations and client support.
• Monitor schedules and address any changes or updates as needed.
• Support web developers with content updates, basic data entry, and administrative tasks.
• Assist in gathering and organizing website content or client information.
• Ensure accurate documentation and coordination between teams.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Communication
  • Time Management
  • Teamwork
  • Problem Solving
Are you interested?

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