Offer summary

Qualifications:

Bachelor's degree or equivalent experience in a related field., Strong data analysis and research skills are essential., Attention to detail and accuracy in record-keeping is required., Familiarity with CRM systems and compliance tracking tools is a plus..

Key responsabilities:

Identify and qualify compliance cases using Case Management System data.

Conduct online research to validate potential license violations.

Maintain and update records in the company CRM and compliance tools.

Track and report monthly qualified cases to align with KPI targets.

Job description

**This position is based in Bulgaria or Macedonia with hybrid or remote working options. Applicants must hold a valid work/residence permit for the respective location.**

Chaos is the world’s largest 3D visualization software company, and for over 20 years has empowered artists, designers, and architects to visualize anything they can imagine. Chaos offers intuitive and powerful workflows for creatives across the entire design spectrum, including architecture, engineering, construction, product design, manufacturing, and media and entertainment. Research and development at Chaos is leading the way towards a truly comprehensive end-to-end visualization ecosystem to meet the evolving needs of existing and new customers. In 2022, Chaos merged with Enscape and acquired Cylindo. For more information, visit chaos.com, enscape3d.com, and cylindo.com.

We are now looking for a detail-oriented License Compliance Analyst to join our License Compliance team. In this role, you will identify and qualify software compliance cases, conduct thorough research to validate potential violations, and ensure that qualified cases are passed on to the sales team for resolution. This junior role requires strong data analysis, research skills, and attention to detail.

Essential duties and responsibilities:

Identify and qualify compliance cases by analyzing our Case Management System (CMS) data.
Conduct online research to validate potential license violations and ensure accurate company/user information.
Maintain and update detailed records in the company CRM system and other compliance tracking tools.
Locate relevant contacts for the identified cases and facilitate outreach where necessary.
Create and assign opportunities in the company CRM system to the appropriate sales representatives.
Track and report the monthly number of qualified cases, aligning with KPI targets.
Ensure compliance processes adhere to internal policies and industry best practices.

Required profile