Associate Consultant (SaaS)

Management Controls is an exciting and rapidly growing organization dedicated to staffing its Consulting Services Team with eager, motivated, and effective Associate Consultants. The Associate Consultant position will support Project Managers, Implementation Consultants, and TaaS Consultants with data entry, preparing client presentations, analyzing data trends, and other client tasks. These activities will create an opportunity for Associate Consultants to grow their industry experience and advance their careers at Management Controls. Associate Consultants will shadow senior resources and will receive training to gain a comprehensive overview of Track daily processes, software implementation, and consulting standards. 

The business is privately held, has been around for 30 years, services most of the Fortune 100, and is experiencing exponential growth, which will last into the next decade. In addition to the normal tech company benefits like stocked kitchens, an in-house gym, bonuses, and flexible PTO. The company also offers 100% paid healthcare. So, if you want to work in place that takes care of you and those you love, values creativity, learning, and individual contribution think about joining the team.

This position is open to candidates located outside of the Houston, Texas area that reside within the continental US.

Duties and responsibilities

• Works with Consulting Subject Matter Experts (SMEs) to assist with the end-to-end business process using the Track application 
• Works with and through clients to execute Track daily processes, following MCi’s standards and delivering consistent quality
• Assists Consulting team with vendor onboarding activities to ensure productive results for the client implementation
• Assists with scheduling client meetings, preparing presentations, and organizing client deliverables
• Work with Consulting to help clients with the identification and organization of Master Data as required for Track 
• Assists with instructor-led training and provides end-user support during and after the implementation process 
• Utilizes Track University, Consulting Standards, and Consulting SMEs to master the functions of the Track application

Qualifications and competencies:

• Initiative: Works without direct supervision; searches for ways to contribute; proactively assists other team members; asks for help when needed; volunteers for ad-hoc assignments
• Problem Solving: Anticipates obstacles and proposes constructive solutions; troubleshoots client-specific issues with Track functionality; utilizes MCi resources to resolve problems and challenges
• Motivation: Desires to go “above and beyond” for MCi clients; able to motivate cross-functional teams and client stakeholders to achieve a shared goal; exhibits a positive, can-do attitude
• Adherence to Standards and Directives: Follows MCi’s implementation methodology; utilizes documented standards and utilizes defined processes; follows supervisor instructions
• Communication Skills: Communicates effectively in writing, in person, and by phone or web meeting; exhibits professionalism in client interactions; represents MCi effectively
• High school diploma or equivalent
• Proficiency in the Microsoft Office suite  

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