Offer summary

Qualifications:

2 years of experience working with law firms, 2 years of experience with EHR systems for scheduling, Intermediate knowledge of Microsoft Office 365 including Word, Excel, Teams, and Outlook, Fluent in English and Spanish with excellent customer service skills..

Key responsabilities:

Assist the Personal Injury manager with patient-related tasks including new patients and referrals.

Manage appointment scheduling and communications with attorneys and staff.

Create and maintain spreadsheets for tracking purposes.

Work independently in a remote setting while adhering to company policies.

Job description

This is a remote position.

Schedule: Monday to Thursday 8:30 am to 05:00 pm and Friday 8:15 am to 03:00 pm Los Gatos, CA Time with 30-mins unpaid break

Client Location: Los Gatos, CA

Job Description: This person will work directly with our Personal Injury manager to address all things to do with Personal Injury patients including but not limited to new patients, referrals, authorizations and communications with attorneys and staff.

Background:

Creating and maintaining spreadsheets
Appointment scheduling

Requirements

2 yrs experience working with law firms
2 years experience with EHR systems: scheduling
5 yrs office experience
Very clear spoken in English and Spanish
Must have intermediate knowledge of Microsoft Office 365: Word, Excel, Teams, Outlook, phone systems (placing calls on hold and managing 2-3 calls at time)
Must be reliable, self-starter, mature, empathetic, and have excellent customer service skills
Must have an extra computer monitor and Adobe access
Great listening abilities
Strong organizational and time management abilities
Ability to work independently and remotely
Understand our policies and REMEMBER how to implement them.