Offer summary

Qualifications:

Bachelor's Degree or equivalent experience, Salesforce Certified Administrator (SFDC Admin Cert), 1-3 years of experience as a Salesforce Administrator, Familiarity with Netsuite ERP is a plus..

Key responsabilities:

Provide basic user support and manage user inquiries

Handle data management and improve Salesforce data quality

Perform Salesforce configuration changes and manage sandbox environments

Document technical processes and support user tickets.

Job description

Hiring remotely in the UK.

JR Certified Salesforce Admin

As a JR Salesforce Administrator, you’ll play a vital role at Neat supporting our EMEA and UKI users. We are looking for a proactive individual who will provide basic user support, focus on data management, and manage system configuration tasks under the guidance of our senior administrators.

Our Salesforce user experience is of great importance to us, therefore the JR Salesforce Administrator should enjoy all aspects of day to day operations including user inquiries, data cleansing, report generation, and basic system customizations while actively learning advanced SFDC functionalities to eventually contribute to larger projects and system enhancements.

We are looking for someone with a good understanding of the Salesforce platform who can understand both our current setup and our business objectives in order to quickly analyze reported issues.

The ideal candidate will align with the EMEA region on day to day questions, break fix issues, and overall tech stack support.

This is a varied business facing role, with the following responsibilities:

All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
Sandbox environment management
Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
Data management to improve Salesforce data quality, implementing rules and automation as needed
Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
User support tickets
Technical documentation

Requirements: