Offer summary

Qualifications:

Bachelor's or Master's degree in Computer Science or a related field., 6+ years of experience in platform/cloud engineering with expert-level AWS deployments., Strong background in infrastructure automation and network architecture., AWS certifications preferred, along with knowledge of DevOps tools like Terraform and Kubernetes..

Key responsabilities:

Architect, build, and maintain a next-generation hybrid cloud platform.

Design and implement Identity and Access Management environments and cloud accounts for multiple customers.

Develop and maintain infrastructure as code using Terraform and implement CI/CD pipelines.

Monitor security events, lead troubleshooting of platform issues, and participate in on-call rotation.

Job description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

We are seeking an experienced Senior Cloud Platform Engineer to architect, build, and maintain next-generation hybrid cloud platform. This role combines deep technical expertise in Information Security, Identity and Access Management, cloud architecture, data center infrastructure, networks, and DevOps practices while ensuring platform reliability, security, and operational excellence. Periodic international travel may be required.

How will you contribute?

Platform Architecture (40%)

Design and Implementation of Identity and Access Management environments

Design and implement cloud accounts for multiple customers, primarily in AWS

Ensure multi-tenant isolation and resource management

Identify and design system security requirements

Develop standard operating procedures and protocols

Develop technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks

Monitor and implement security events and alerts of computer systems, infrastructure, and applications

Create and maintain comprehensive architectural diagrams

Lead security incidents

Architect high-availability solutions, ensuring business continuity and disaster recovery

Design and implement security frameworks aligned with compliance requirements

Optimize platform performance and resource utilization across environments

Define integration patterns for microservices architectures

Infrastructure Automation (40%)

Develop and maintain infrastructure as code using Terraform for AWS resources

Implement GitOps workflows

Build and maintainCI/CD pipelines for automated deployment

Automate routine operational tasks using shell scripting

Manage backup and recovery procedures across the platform

Operations & Observability (20%)

Design and implement monitoring solutions using Prometheus and DataDog

Create and maintain alerting systems and dashboards

Lead troubleshooting of complex platform issues

Participate in on-call rotation

Maintain operational documentation and runbooks

What will you bring?

Core Platform Knowledge

6+ years of experience in platform/cloud engineering

Expert-level experience with AWS enterprise deployments

Deep knowledge of AWS services and best practices, including Control Towner and IAM

Deployment and Delivery expertise, including Kubernetes, Terraform, and Helm

Strong background in infrastructure automation

Expert knowledge of network architecture and security

Knowledge of on-premises and hybrid cloud network design and architecture

Technical Proficiencies

Rate limiting implementations

Traffic control systems

Programming & Scripting

Authentication & Security

OAuth 2.0

OpenID Connect

Keycloak

Cloud & Infrastructure

Kubernetes

Docker

AWS services

DevOps & Tools

Git

Concourse CI

Terraform

Development Practices

Test-driven development

Continuous integration/deployment

Code review processes

Performance optimization

Technical writing

GitOps workflows

Professional Qualifications

Bachelor's/Master's in Computer Science or related field

AWS certifications preferred

Strong system design skills

Impact & Opportunity

Influence technical architecture decisions

Build scalable enterprise solutions

Contribute to open-source projects

What do we offer?

We value our people and offer a competitive salary along with company bonus

Strong maternity and paternity scheme

A workplace pension scheme

Take what you need holiday package

Private medical insurance

Dental plan

Group life assurance

Group income protection

Employee assistance programme

A monthly wellness allowance

Adoption assistance

Stock options

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

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