Offer summary

Qualifications:

Bachelor’s degree in a STEM discipline is advantageous., Experience in the Media or Telecommunications industry is required., Strong strategic account management skills and a robust network within target accounts are desirable., Exceptional presentation, communication, and consultative business development skills are essential..

Key responsabilities:

Understand the digital transformation landscape and CX technical offerings.

Create and maintain strong relationships with business decision makers and deliver sales presentations.

Plan and identify opportunities for account growth, coordinating with account teams.

Own the P&L and financials while achieving business KPIs such as growth and revenue.

Job description

Job Title:

Director - Sales and Account Management

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The right candidate will come from a global digital transformation services company and will have the capacity to represent a broad range of solutions across business strategy, experience design, software engineering, automation, and operations. Candidates must have experience interfacing and expanding relationships with business decision makers and CXO’s. Experience within the Media or Telecommunications is required and strategic account management skills along with a strong network inside target accounts are desirable for this role. This role requires the individual to be located close to client headquarters (Dallas/Frisco, Denver or Tri-State Area).

You will be responsible for:

Understanding the digital transformation landscape.
Understanding CX technical offerings and the value it creates for clients.
Creating and maintaining strong relationships with business decision makers.
Delivering sales presentations to decision makers.
Planning and identifying opportunities that can drive account growth.
Working with the account team to formulate and maintain the Account Growth Plan.
Coordinating responses to RFI/RFPs.
Coordinating with sales, technical, and delivery teams to drive positive outcomes.
Owning the P&L and financials.
Achieving the business KPI's (Growth %, Revenue, GM, Utilization, CSAT).

Your skills and requirements will include:

Relevant Media and/or Telcom Industry Focus
Experience (preferably BPO) in a strategic consulting or software development services company, selling into a major wireless carrier.
Possess the financial and business acumen to build compelling account-growth plans.
A confirmed ability to develop and lead Digital Transformation conversations across a broad spectrum of C-level executives and buyers.
Robust knowledge of the client/industry space.
Consultative Business Development mentality and approach.
Demonstrable expertise in driving business activity, able to think outside of the box, but target driven and focused to deliver outstanding outcomes for our clients.
Previous experience achieving revenue targets and strategic growth.
Hardworking, with exceptional presentation and communications skills.
Good team building and customer service skills that can help drive satisfaction.
Negotiate effective commercial terms and agreements.
Bachelor’s degree in a STEM discipline would be advantageous.

The base salary range for this position is $140,000- $180,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is February 14th, 2025.

#LI-Remote

Location:

USA, TX, Work-at-Home

Language Requirements:

Time Type:

Full time

Benefits:

For Regular and Temporary Employees: Annual bonus based on company performance; healthcare benefits, wellbeing program, dental benefits, vision benefits, flexible spending accounts, health savings accounts, Employee Assistance Program, 401(k), life insurance, accidental death and dismemberment, paid time off, disability insurance, several voluntary benefits; legal, home and auto, accident insurance and hospital indemnity, and holidays.

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

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To request a reasonable accommodation please click here.

If you wish to review the Affirmative Action Plan, please click here.

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