Business Development Representative at Zipline

Hi. We’re Zipline! We’re helping put technology into the hands of those that need it most - - retail workers. If you have worked in a store, you know the drill. You’re helping customers, ringing up orders, and trying to do the 30 tasks that HQ wants you to do. Some pertain to you. Some don’t. But that’s for you to figure out… all while putting out fires and keeping shelves tidy.

That’s where we come in! We turn the grind of retail communications into an engaging, effective, aha solution. The Zipline platform ensures that the right people get the right information in the right way. Everyone is on the same page, tasks are tracked and life feels less like a perpetual game of hair-on-fire.

We’re looking for a Business Development Representative to join our team in EMEA!

This role is perfect for someone who is driven, curious, and eager to make an impact by identifying and engaging with potential customers. As a BDR, you'll play a key role in generating qualified opportunities for our sales team through strategic outreach and thoughtful prospecting. We need individuals who are proactive, persistent, and skilled at identifying new business opportunities.

About the Role

Our BDRs conduct outbound activities across multiple channels, including calls, emails, social outreach, and video messaging. You’ll collaborate closely with the sales and marketing teams to build a strong pipeline of leads and help drive business growth. Rejection is part of the job, so we need resilient individuals who thrive on finding creative ways to connect with decision-makers and move conversations forward.

What You’ll Do

• Prospect & Research: Identify and engage with key decision-makers in target accounts.
• Strategize: Analyze industry trends, company structures, and business objectives to craft personalized outreach.
• Outreach & Engagement: Conduct outbound activities (calls, emails, social outreach, and video messaging) to create meaningful conversations.
• Qualify & Convert: Ask insightful questions, gather key business intelligence, and schedule high-quality meetings for the sales team.
• Collaborate: Partner with sales and marketing to refine messaging, improve lead generation strategies, and optimize our outreach approach.
• Optimize & Scale: Help build scalable processes, leveraging tools like Salesforce, LinkedIn, and Apollo to maximize efficiency and effectiveness.

What We’re Looking For

• Experience: 1+ years in business development, lead generation, or B2B SaaS, ideally with a focus on retail.
• Resilience: Comfortable making 70+ outbound touches daily, handling rejection, and continuously iterating on approach.
• Communication Skills: Strong written and verbal skills, with the ability to engage and persuade at all levels, including C-suite executives.
• Tech-Savvy: Experience with Salesforce, LinkedIn, Outreach, Orum, or similar prospecting tools.
• Outbound Focused: Passionate about outbound prospecting, with a proven ability to generate leads through proactive outreach.
• Collaboration: Ability to work cross-functionally with marketing and sales teams to drive pipeline growth.
• Self-Starter Mentality: Highly motivated, independent thinker who thrives in a fast-paced environment.

Nice to Haves:
- Some working knowledge of GDPR.

What's In It for You:

• Stock: Ownership in a fast-growing company.
• Time Off: Flexible vacation policy to encourage people to get out and see the world.
• Benefits: Extended medical, dental, and vision policies.
• Tooling: Hardware and software provided to you to get the job done!
• Team Fun: Annual company off-sites in fun locations. We've done locations such as New York, Costa Rica, Whistler, and Palm Springs.
• Great team: Working with fun, hard-working, nice people who are committed to making a difference!
• ...And much more!

How do we work? Remotely. We have been 100% remote since the company was founded and we have it down to a science - - a people science. We huddle as a as a company weekly. One week it might be about opossum rescue. Another week it might be an update on our product roadmap or the results of our customer satisfaction survey.

Sound too good to be true? We haven’t even gotten to our customers! Think about the best retail brands, from your favorite tennis shoes to yoga pants. They’re customers. And, in addition to dozens of specialty retailers, we are also in grocery, pharmacy, and convenience store brands.

We have made incredible progress but changing the industry is hard. We are well funded by leading venture capital firms like Emergence Capital and ready to scale. We need your help to improve the way that this 4.4 trillion dollar industry communicates with its store employees. Cumbersome, slow, and inefficient systems should not be the status quo. Help us retool retail, and Keep Today on Track™