Offer summary

Qualifications:

Bachelor’s degree in Business Administration, Finance, Data Analytics, Operations Management, or a related field., 2+ years of experience in operations analysis or business analysis, preferably in a law firm or professional services firm., Strong analytical skills with proficiency in data analysis tools like Excel or Power BI., Exceptional problem-solving abilities and strong communication skills..

Key responsabilities:

Gather, analyze, and interpret operational data to identify trends and areas for improvement.

Develop reports and dashboards to support decision-making and monitor key metrics.

Work with legal tech solutions and CRM systems to enhance productivity and streamline processes.

Support operational initiatives and ensure adherence to legal industry regulations and internal policies.

Job description

Position: Operations Analyst
Number of hours: 40 hours/week
Schedule: CST

Tasks required:

Gather, analyze, and interpret operational data to identify trends and areas for improvement. Develop reports and dashboards to support decision-making.
Assess current workflows and identify opportunities to streamline processes, increase efficiency, and improve client service.
Work with legal tech solutions, CRM systems, and case management software to enhance productivity and workflow automation
Monitor financial performance, billing trends, case cycle times, and other key metrics to improve profitability and firm efficiency.
Support operational initiatives, including process improvements, new system implementations, and strategic planning projects.
Ensure adherence to legal industry regulations, data security standards, and internal firm policies
Work closely with attorneys, paralegals, and administrative staff to enhance operational strategies and implement best practices

Requirements:

Bachelor’s degree in Business Administration, Finance, Data Analytics, Operations Management, or a related field.
2+ years of experience in operations analysis, business analysis, or a related role (experience in a law firm or professional services firm preferred).
Strong analytical skills with proficiency in data analysis tools (Excel, Power BI, or similar).
Experience with legal technology, CRM, and case management software is a plus.
Exceptional problem-solving abilities and attention to detail.
Strong communication skills and the ability to work collaboratively across departments.
Ability to manage multiple projects simultaneously in a fast-paced environment

Required profile