Offer summary

Qualifications:

1-2 years of experience in an Enterprise NOC or IT Operations environment., Basic knowledge of Linux and Windows systems, as well as networks and servers., Experience with monitoring tools like Broadcom DxNetOps or Micro Focus Network Node Manager is preferred., Strong documentation skills and attention to detail are essential..

Key responsabilities:

Creation of Global Sites and running discoveries for network management.

Decommissioning devices as part of the monitoring system rollout.

Creating reports and dashboards to enhance situational awareness.

Overseeing the implementation and maintenance of monitoring and automation tools.

Job description

Title: IT- Product Specialist, Senior
Locations: Remote
Duration: 10 months Extendable

Description:

**OPEN TO LOCAL AND NON-LOCAL*** 100% Remote **** need to work in the Pacific Standard Time (8:00 AM to 5:00 PM)

TOP THINGS:
Worked with Broadcom, understanding of monitoring, self starter

Department Overview
The IT Operations Tools Team is responsible for overseeing Monitoring & Automation tools within CLIENT. These responsibilities include planning, design, implementation, configuration, maintenance, and operations.

To help our monitoring and situational awareness, the company is rolling out a new Enterprise Network Management System (ENMS). The ENMS will provide Manager of Manager and Domain level monitoring tools for Network, Telecom/Transport, SCADA, and other monitoring requirements.

Responsibilities
These responsibilities below are what is currently defined with the project. Additional responsibilities may be added based on project requirements.
Creation of Global Sites
Run Discoveries
Decommission Devices
Create Reports/Dashboard

Required Skills
The candidate should have the following minimal skills.
1 - 2 years of experience working in an Enterprise NOC / IT Operations environment.
0 - 1 years of experience in support and administration of Enterprise Monitoring tools in a NOC / IT Operations environment.
Documentation skills.
Ability to perform repetitive tasks with a high degree of accuracy and attention to detail.
Basic Knowledge and Familiarity in supporting applications running on Linux and Windows systems.
Basic Knowledge and Familiarity with Networks and Servers (Windows, Linux, Unix, AIX)

Preferred Skills
Previous experience working in ticket management systems such as BMC Remedy
Experience with scripting like Bash, PERL, or Python
1 – 2 years of experience supporting Monitoring Tools such as Broadcom DxNetOps (Spectrum, Performance Center), Micro Focus Network Node Manager, IBM Tivoli NetCool.

Required profile