Field Services Technician IV

Description

Job Summary / Responsibilities:

With limited supervision from Pigging Service Manager, coordinates and executes pigging system services and maintenance of pigging systems, duties on pipeline systems to execute pigging technologies service offerings.

Other Duties / Expectations:

Responsibility Expectation/Measurements

Provides field supervision to coordinate the execution of pipeline pigging services and the maintenance of WeldFit or customer owned pigging system equipment.           

Provide training for customer operations personnel on launching and receiving pigs, operation of the pigging system, and troubleshooting the pigging system to enable individuals to operate and perform general maintenance activities on their automated pigging system.    

Responsibility Expectation/Measurements

Provide preventative maintenance on customer owned launcher/receiver systems to maintain the operation and extend the service-life of the pigging system.  

Ensures maintenance of pipeline pigging equipment is completed and documented to develop pigging reports for customer.   

Maintain good communication with customers to ensure long lasting relationships are maintained 

Procedures

Responsibility Expectation/Measurements

Support the factory fabrication and assembly of pigging systems and perform the factory acceptance test procedures prior to delivery to customer’s pipeline facility.     

Maintains DOT “Operator Qualification” task requirements to work on regulated pipeline systems.   

Building Pigging Systems

Responsibility Expectation/Measurements

Oversee the in-field pipeline assembly and fabrication of temporary and permanent pigging facilities as required by the service agreement.         

Provide pipeline operators with design support for the installation of automated pigging systems or retrofitting existing pigging system with automation.         

Commissioning of pigging systems to bring the pigging system into service and perform a field acceptance test (FAT) to ensure the system’s performance.       

Miscellaneous

Responsibility Expectation/Measurements

Maintain daily operating reports for employees and equipment utilized on customer projects.  Completes and submits weekly expense and timesheet reports as scheduled.            

Complete reports in Field Service app or Sales Force daily to ensure billings can be completed weekly.         

Begin to develop electrical knowledge to be able to perform “in the field” program changes and troubleshooting of electrical systems on WeldFit provided equipment.

Other duties may be assigned.

Qualifications

Experience Levels:

• 1-2 years

Physical Requirements:

• Must be able to lift and carry lightweight to heavyweight objects and use of power and hand tools.

Education/Experience Requirements:                           

• High School Diploma or equivalent
• Minimum of three years’ experience in Oil and Gas industry or in a related area
• Pipeline pigging system experience, oilfield related experience or equivalent formal education in science or engineering related field. A plus

Required Skills:

• Oral Communication Skills                      
• Written Communication Skills               
• Customer Relations                                     
• Customer Service                                         
• Technical Communications                    
• Math Aptitude        
• Organization
• Professionalism
• Time Management
• Mechanical & Electronic Drawing Interpretation
• Pipeline Alignment Sheet Interpretation
• Geospatial mapping Interpretation