Project Management & Implementation Specialist - Remote

Project Management & Implementation Specialist - Remote

About Thriveworks 

Thriveworks is one of the leading mental healthcare companies in the USA, with over 2,800 employees, and was founded by and is still led by clinicians. Having just launched a new vision to be America’s most valued mental healthcare company, where our teams can fulfill their purpose and do their best work, where clients are treated with warmth and respect, and where communities benefit from access to high-quality care to heal and thrive in life, this company is ready for a new chapter.

About the Job 

The Business Operations & Analytics team helps the company monitor performance, understand key business drivers and make data-driven decisions to optimize operations and accelerate growth. In addition, the Project Management & Implementation specialist, works directly with individual departments to coordinate efforts improving existing workflows, expanding the leverage of technology and evolving our products. The Project Management & Implementation Specialist will lead organizing, evaluating, planning, and implementing, improvements to existing operational process designs and net new initiatives across multiple departments.

Key Responsibilities 

• Lead & support process planning and improvement initiatives across multiple business divisions in support of strategic and operational efficiency efforts

• Process Improvement & Project Implementation support includes root cause and gap analysis, design/scoping, business modeling, cross-functional alignment, documentation, implementation project management, and performance monitoring to ensure that people/process/technical solutions align with strategic initiatives

• Ensure the timely delivery of project results that meet or exceed agreed-upon metrics or goals

• Experience in change management, stakeholder management, and influencing people without authority

• Facilitate and support the business case development process to identify and quantify the impact of changes on various functions and processes throughout the company to achieve business objectives

• Create and maintain strong working relationships across the Company to foster awareness of operational efficiency efforts and the impact of process design and improvement projects

• Assist with and assess processes against compliance and quality standards

Qualifications

• 3-5 years of experience in healthcare project management, new initiative implementation, and/or integrations of acquisitions, including process documentation, project planning & management, cross-functional alignment, and metrics tracking

• Knowledge and understanding of Business Process Engineering standards/protocols

• Strong Leadership skills

• Mastery of Google Suite, Microsoft Office, etc. (especially PowerPoint/Slides and Excel/Sheets)

• Strong interpersonal and written/ oral communication skills, with the ability to communicate effectively across functions and levels of management

• Strong attention to detail and organization skills

• Action-oriented and entrepreneurial mindset

• Bachelor’s Degree 

Preferred Qualifications 

• Healthcare experience (Healthcare services, Health system or Large ambulatory groups)

• Lean Six Sigma certification (e.g., yellow belt, green belt, black belt, master black belt, or other)

• Operating or analytics experience at a high-growth company

• Proficient in BI reporting tools (Tableau, Looker, or PowerBI)

What we give 

• Casual, progressive, and diverse organization

• A W2 employment model with access to a 401k program with a 3% employer match

• Career advancement opportunities

• Brand pride, you are truly helping people

• Remote forever (if you choose)

• Team environment

• Paid Time Off 

• Healthcare, Dental, Vision, and life insurance benefits - additional coverage options available, such as Short Term Disability, Long Term Disability, Group Accident Insurance

• Professional development & advancement opportunities

• Bonus opportunity 

Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on the ability and willingness to adapt, raise the bar, act with integrity, achieve our goals, and work well together. If you fit the bill and belong on our team, apply today!

Physical demands for Thriveworks positions may include being sedentary for long periods. Entering text or data into a computer by means of a traditional keyboard is also a requirement.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

Interested in joining Team Thriveworks? We're thrilled to meet you!

With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team:

• Our recruiters and other team members will only email you from thriveworks@myworkday.com or an @thriveworks.com email address.
• Our interviews will take place over Google Meet (not Microsoft Teams or Zoom)
• We will never ask you to purchase or send us equipment.

If you see a scam related to Thriveworks, please report to infosec@thriveworks.com. You can contact employment@thriveworks.com with any questions or concerns.

Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.

By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.