INTERNATIONAL TELECOMMUNICATION UNION
ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems. ITU also organizes global Telecom events bringing together the most influential representatives of government and the private sector to exchange ideas and knowledge for the benefit of all.
IT Consultant
Vacancy notice no: 1960
Sector: BDT
Department: DDR
Country of contract: Remote
Duty station: Home Based
Position number: [[positionNumber]]
Grade: [[PositionGrade]]
Type of contract: Consultant
Duration of contract: 3 months
Recruitment open to: External
Application deadline (Midnight Geneva Time): 12 March 2025
ORGANIZATIONAL UNIT
The Telecommunication Development Bureau (BDT) is responsible for the organization and coordination of the work of the Telecommunication Development Sector of the Union. BDT deals mainly with development policies, strategies, programming, projects, as well as technical cooperation activities to enable and foster universal access to affordable, high-quality and secure telecommunications/ICTs and Foster equitable and inclusive use of telecommunications/ICTs to empower people and societies for sustainable development. To effectively and efficiently serve the needs of Member States, BDT is organized into four functional areas:
- Operations Coordination Department (Office of the Deputy to the Director) (DDR)
- Projects, Partnerships & Digital Skills Department (PPS)
- Digital Networks & Environment Department (DNE)
- Digital Knowledge Society Department (DKS)
The Office of the Deputy to the Director and Operations Coordination Department (DDR) are responsible for ensuring operation readiness and providing support for the functioning of the Regional Offices and Geneva HQ, especially the implementation of projects and programmes. Functional areas, such as meetings, fellowship and IT support reports to this Department. The unit for special attention in all aspects related to LDCs, LLDCs and SIDs is the responsibility of this Department. The Deputy to the Director is responsible for assisting and advising the Director in the direction and management of the Bureau including on all questions related to personnel, financial and operational planning process. The Department is responsible for leading the operational planning and implementation support, within the framework of the Action Plan. The Department is also responsible for coordinating conferences and events, editorial works and documentation control, monitoring the implementation of decisions emanating from ITU and BDT governing bodies, including TDAG, Council, Conferences and Assemblies of the other Sectors on matters of relevance to BDT. The Department is responsible for coordination of the Bureau's cooperation with other Sectors and General Secretariat.
BACKGROUND INFORMATION
The purpose of this consultancy is to support the efforts to enhance internal IT needs in the Telecommunication Development Bureau (BDT).
TERMS OF REFERENCE
Under the direction of the Deputy to the Director and Chief of Operations Coordination Department, and in close collaboration with the System Analyst Officer, the Consultant will:
- Evaluate BDT’s internal applications and recommend improvements.
- Design and develop the administrative tools of the BDT in the form of web or in-house applications.
CONCRETE DELIVERABLES
- Definition of technical requirements for system and application development and enhancement.
- Improvement of user interface, features, and overall application performance.
- Conduct testing on new or enhanced features, ensuring optimal functionality and performance.
- Preparation and update of related documentation, including technical guides and user guides.
COMPETENCIES
- Knowledge of Windows operating systems and system administration.
- Comprehensive background and understanding of subjects related to systems analysis, programming and training.
- Proficient in SQL and other programming languages.
QUALIFICATIONS REQUIRED
Education:
University degree in computer science, mathematics, engineering, business administration, management information systems or a related field OR education from a reputed college of advanced education with a diploma of equivalent standard to that of a university degree in one of the fields above.
Experience:
At least three (3) years of progressively responsible experience of the field of the Special Service Agreement (SSA).
Experience in the usage of desktop development tools including Web browsers and their integration in the client/server database and networking environment is desirable.
Experience applying artificial intelligence (AI) to practical and comprehensive IT solutions is an asset.
Languages:
Knowledge of English at advanced level.
REMUNERATION INFORMATION
CHF 4500 per month.
INFORMATION ON RECRUITMENT PROCESS
Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the ITU Careers website. The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview. ITU uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates. Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided. Messages originating from a non ITU e-mail account - @itu.int - should be disregarded. ITU does not charge a fee at any stage of the recruitment process.
ITU applies a zero-tolerance policy against all forms of harassment. ITU is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons with disabilities, to apply to become a part of the organization. Achieving gender balance is a high priority for ITU.
