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Logistics Coordinator

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Mexico

Offer summary

Qualifications:

Strong problem-solving and analytical skills., Proven written and verbal communication skills in English., Experience with Transportation Management Systems (TMS) and Microsoft Office 365., Ability to thrive in a fast-paced, deadline-driven environment..

Key responsabilities:

  • Provide exceptional customer service with timely responses and clear communication.
  • Utilize TMS to manage workload and follow documented processes.
  • Source and onboard new carriers while developing existing relationships.
  • Analyze metrics and provide reports to support decision-making.

NTD Software logo
NTD Software Startup https://ntdsoftware.com/
11 - 50 Employees
See all jobs

Job description

If you thrive in a forward-thinking and innovative workplace, excel at building and nurturing relationships, and have a passion for the transportation industry, we want to hear from you! We are expanding our team to cover a full-time position with a rotative schedule.

Responsibilities:
  • Provide amazing customer service to clients with quick responses to requests, clear communication, attention to detail, and timely follow-up on outstanding items.
  • Utilize Transportation Management Systems (TMS) to complete and manage assigned workload.
  • Follow documented processes to complete assigned workload.
  • Source carriers for bids, projects, or one-off needs.
  • Analyze key metrics to identify trends and opportunities for improvement.
  • Provide insightful reports to enhance decision-making processes.
  • Identify and onboard new carriers to enhance our service offerings.
  • Develop new and grow existing carrier relationships.
  • Build relationships with carriers based on the company’s business needs to secure additional capacity to meet the sales team's demands.
  • Negotiate rates with carriers to secure efficient capacity to meet company business needs.
  • Ensure successful project completion through effective management.

    • Requirements:
  • Remote position working a rotating schedule covering three possible shifts: A) Monday to Friday, from 7:00 am to 4:00 pm central time. B) Monday to Friday, 12:00 pm to 9 pm central time. C) Saturday to Sunday from 8am to 5:00pm
  • Strong problem-solving and analytical skills.
  • Ability to thrive in a fast-paced, deadline-driven environment.
  • Proven written and verbal communication skills.
  • Highly collaborative and able to work effectively with all departments.
  • Organized with great attention to detail.
  • Proficiency in Microsoft Office 365: Word, Excel (extensive), Outlook.
  • Experience with 3GTMS, DAT, ITS, and other market-costing data services.
  • Familiarity with various web services for carrier procurement, onboarding, and monitoring.
  • Proficiency in English for clear and effective verbal and written communication.
  • Ability to understand and interpret complex information in English, including technical documents and client instructions.
  • Stable and reliable internet service with minimal downtime and access to an alternative connection if needed.
  • A quiet, distraction-free home office environment dedicated to work activities.
    •

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Collaboration
    • Communication
    • Detail Oriented
    • Problem Solving
    Are you interested?

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