Offer summary

Qualifications:

5+ years of experience in security operations and incident management., Certifications such as SSCP, CompTIA Security+, or CSA+ are required., Strong analytical and problem-solving skills with a solid understanding of security technologies., Excellent communication skills for both technical and non-technical audiences..

Key responsabilities:

Provide tier-two triage for IT issues and security incidents.

Serve as the primary incident owner, overseeing incidents from discovery to resolution.

Coordinate incident tracking, containment, recovery, and response efforts.

Work with diverse teams to ensure secure IT environments and mitigate security risks.

Job description

Job Location: Remote

Note: This position requires an experienced SOC Analyst to provide tier-two triage for IT issues and security incidents. The ideal candidate will lead efforts related to incident handling, analysis, and response coordination while ensuring security best practices are upheld.

Job Description:

This position supports the State of Iowa’s Department of Management (DOM), Security Operations Center (SOC). The primary responsibility is to provide tier-two triage for IT issues and security incidents. The selected candidate will serve as the primary incident owner, overseeing security incidents from discovery to resolution. Responsibilities include incident tracking, containment, recovery, and response coordination.

The role requires strong analytical and problem-solving skills, along with expertise in firewall management, IDS, policy enforcement, vulnerability assessment, and security monitoring. The candidate will work with diverse teams, ensuring secure IT environments and mitigating security risks effectively.

Skill Matrix:

Skill	Required / Desired	Years of Experience
Systems Security Certified Practitioner (SSCP), CompTIA Security+, CompTIA Cybersecurity Analyst (CSA+), or equivalent certification	Required	5+ years
Strong understanding of security technologies (firewall, IDS, policy management, security processes)	Required	5+ years
Solid knowledge of common attack vectors, penetration methods, and countermeasures	Required	5+ years
Knowledge of conflict resolution and incident escalation	Required	5+ years
Ability to work with customers to balance confidentiality, integrity, and availability	Required	5+ years
Ability to resolve complex issues requiring sophisticated analytical thought	Required	5+ years
Strong communication skills (oral and written) for technical and non-technical audiences	Required	5+ years
Proven ability to work with diverse teams and translate technical details into business context	Required	5+ years
High integrity and commitment to fostering a diverse working environment	Required	5+ years