Regional Vice President - Small Business

At EMC, we’re all about working together to make an impact. As part of our team, you’ll have the opportunity to grow, contribute, and gain experience that matters. We strive to be caring leaders, close partners, and responsive experts—always supporting each other to do our best work. Join us, and let’s improve lives together.

Essential Functions:

• Provides leadership, oversight, and management of Small Business operations; and oversees a team of underwriters nationally.

• Effectively manages Small Business operations and the EMC value proposition to achieve profitable growth, in alignment with the one and three-year business unit plans and corporate operating and strategic plans.

• Works with regions and corporate teams in the budgeting process for growth that is reasonable given the market potential and ensures effective use of resources.

• Manages all aspects of the business plan including new and renewal business, appropriate rate levels, operational efficiencies, quality of the book of business, growth goals, technology needs, and key expenses.

• Accountable for unit’s profitable growth in collaboration with Corporate and Regional territories. 

• Provides strategic leadership, oversight, and direction regarding the profitability and growth, on a portfolio basis. 

• Has ownership of the underwriting operational strategy for the portfolio at enterprise level.  

• Oversees the development of the underwriting philosophy, business rules, policy, forms, best-in-class products, and programs. 

• Analyzes the performance of EMC’s existing book of business on monthly and quarterly basis and proactively provides strategic recommendations for improvement, expansion, or discontinuance to executive management.  

• Creates strategic and operational objectives with impact on underwriting results in support of business plans. 

• Ensures the achievement of continued profitability, growth, and operational efficiency through development of risk appetite, assessment of risk exposures and controls, and emerging risk issues. 

• Collaborates with regions and other corporate underwriting departments on the strategy and appetite. 

• Identifies product development needs to ensure they fulfill an appropriate business need and are in line with company strategies. 

• Works to establish a consensus of support to ensure the success of small business through collaboration, superior service, and directing the necessary technical and sales training to support the successful roll-out and maintenance of the portfolio.

• Develops and implements a talent strategy across the portfolio of functions to achieve goals.

• Successfully attracts great new talent where needed to fill gaps in expertise or raise the bar of performance.

• Advances EMC’s diversity, equity and inclusion goals. Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes.

• Fosters an environment of collaboration within the team and with other teams and profit centers.

• Oversees and accountable for the implementation of corporate strategies at business unit level to ensure highly collaborative and fully aligned One EMC approach.

• Ensures strong partnership with regional middle market operations, key agency partners and customers, use of corporate departments including Underwriting, Agency Development, Claims, Loss Control, Marketing, Corporate Communications, and Accounting. 

• Works closely and collaboratively with middle market regions on agency relationships and marketing efforts to support profitable growth of EMC small business segment.    

Education and Experience:

The education and experience below are required for the job unless labelled as preferred:

• Bachelor’s degree or equivalent relevant experience

• Ten years of related property and casualty underwriting experience in progressively responsible roles

• Experience managing and leading a department or business unit preferred

• Management experience involving multiple lines of business preferred

• Professional insurance designations highly preferred

Knowledge Skills and Abilities:

The knowledge, skills and abilities below are required for the job unless labelled as preferred:

• Excellent knowledge of property and casualty insurance and market conditions

• Excellent knowledge of marketing and sales

• Ability to explore innovative approaches and partnerships to enhance EMC’s business

• Ability to manage change, inspire action and drive accountability

• Ability to translate high level business directives into operational goals

• Superior communication, leadership and interpersonal skills

• Ability to manage, direct, lead and coordinate others

• Exceptional organizational and analytical abilities

• Occasional travel, valid driver’s license with an acceptable motor vehicle report per company standards will be required if traveling

The hiring salary range for this position will vary based on geographic location, falling within $170,000-$231,00 range. A hiring range represents a subset of the full salary range.  The actual salary will depend on several factors, including relevant education, skills, and experience of an applicant, geographic location, and business needs. 

Our employment practices are in accordance with the laws that prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.

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