Business Analyst Associate

To learn more about Arkansas Blue Cross and Blue Shield Hiring Policies, please click here.

Applicants must be eligible to begin work on the date of hire. Applicants must be currently authorized to work in the United States on a full-time basis. ARKANSAS BLUE CROSS BLUE SHIELD will NOT sponsor applicants for work visas in this position.

Arkansas Blue Cross is only seeking applicants for remote positions from the following states:

Arkansas, Florida, Georgia, Illinois, Kansas, Louisiana, Minnesota, Mississippi, Oklahoma, South Carolina, Tennessee, Texas, Virginia and Wisconsin.

Job Summary

The Business Analyst supports business operations by performing analytical work requiring root cause analysis and/or audits of existing business processes, procedures and/or systems for the purposes of identifying and executing improvement initiatives. Testing and documentation of system(s) is critical in this role. Incumbent is responsible for ensuring operational data integrity, ease of use, proper functionality and consistency with set objectives.

Requirements

EDUCATION

Bachelor’s degree in Business, Computer Science, Healthcare Management or related field. In lieu of degree, five (5) years' technical non-clerical with insurance, managed care, healthcare, technology related field or experience in analysis and research in complex system technology will be considered.

EXPERIENCE

Experience with health related non-clerical experience (such as claims processing, customer service, adjustments, etc.) with an insurance, managed care, healthcare or technology related organization desired.

Knowledge of insurance technology systems such as claims processing, marketing, membership, enrollment, customer service, financial and provider systems desired.

Knowledge and experience performing operational function desired.

ESSENTIAL SKILLS & ABILITIES

Proficiency working with MS Office Suite, such as Word, Access, Excel, PowerPoint and Adobe.

Skills

Analytical Skills (Inactive), Attention to detail, Documentation Skills (Inactive), Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Oral Communication (Inactive), Presentation Skills (Inactive), Problem Solving Skills (Inactive), Relationship Building, Technical Skills (Inactive), Written Communication

Responsibilities

Consults with users or decision makers to identify data sources, required data elements, and/or data validation standards., Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed to develop statistics and design methodologies to be used for decision making and new business initiatives., Interprets data to identify business trends, conduct root cause analysis of business problems, and suggest areas for process improvement., Manages and uses ad-hoc report requests and findings to develop reporting processes., Serves on special projects.

Certifications

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Employment Type

Regular

ADA Requirements

2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.