Offer summary

Qualifications:

At least 8 years of related experience in technical account management or similar roles., Bachelor's degree preferred, with a focus on technology or business., Experience with cloud providers is preferred, demonstrating familiarity with cloud solutions., Strong problem-solving skills and the ability to work independently with minimal guidance..

Key responsabilities:

Create systems configurations based on customer requirements and provide product recommendations.

Work with sales reps, business partners, and end users to resolve design configuration issues.

Prepare technical presentations and provide training on CloudHealth products and solutions.

Educate end users and partners on the CloudHealth platform and its usage.

Job description

Position:

Technical Account Manager - CloudHealth

Job Description:

The Technical Account Manager - CloudHealth is responsible for working with sales reps, business partners and end users to create systems configurations based on customer requirements to ultimately retain and grow the cloud spend within an account.

What You’ll Be Doing:

Creates systems configurations based on customer requirements, offers product recommendations and runs alternative configurations that may present a better solution to the customer.
Responsible for working with sales reps, business partners and end users to resolve design configuration issues and run revisions. Trains sales reps and partner engineers on configuration tools and how to use them, as well as provides pre-sales product training.
Keeps up to date with new CloudHealth products updates that are introduced and maintains product certifications.
Prepares technical presentations and CloudHealth trainings to partners on products and solutions and provides product demonstrations to show how a product meets client needs.
Educate end users, partners, inside sales, and other technicians on CloudHealth platform usage and solution.
This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

What We Are Looking For:

At least 8 years of related experience
Bachelor's degree preferred
Experience with cloud providers is preferred
Solves complex problems; takes a new perspective using existing solutions
Works independently; receives minimal guidance
Acts as a resource for colleagues with less experience
Contributes to process improvements
Ability to travel at least 25% of the time

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.