Offer summary

Qualifications:

Fluent in Spanish and professional English skills, Experience as a receptionist, virtual assistant, or in a similar administrative role, Excellent communication skills and phone manner, Ability to multitask and pay attention to detail..

Key responsabilities:

Answer inbound calls and route them to the appropriate staff member

Take messages and ensure they reach the intended recipient

Act as a client liaison by handling inquiries and scheduling appointments

Provide administrative support including drafting correspondence and data entry.

Job description

This is a remote position.

This job is open to Colombian residents only.

40 hours per week

9 AM to 6 PM EDT (8:00 AM to 5:00 PM Colombia Time)

English and Spanish Speaker (Bilingual)

Client Overview:

We are a successful criminal defense law firm helping clients with their legal needs for over 12 years. We have a close-knit team and an exciting fast-paced environment. Our revamped website showcases our fresh approach to serving our clients. This is a great opportunity to gain experience working with a law firm in a virtual capacity.

Job Description:

We are seeking a professional, detail-oriented bilingual virtual admin assistant to be the first point of contact for our firm. You'll answer our phones, route calls, take messages, and provide administrative support to keep our office running smoothly. We're looking for someone comfortable working with legal and private information who can multitask and communicate effectively with clients and staff. This is a full-time remote position with set hours Monday-Friday.

Responsibilities:

Professionally and warmly answer inbound calls and route to the right staff member
Take thorough messages and pass them to the intended recipient
Act as a client liaison by fielding inquiries and scheduling appointments
Provide administrative support such as drafting correspondence and data entry
Make outbound calls to clients for follow-up or to collect information
Maintain organized records of calls and messages

Requirements

Native or fully fluent Spanish and professional English skills
Experience as a receptionist, virtual assistant, or in a similar administrative role
Excellent phone manner and ability to communicate effectively
Able to juggle multiple tasks, prioritize, and pay close attention to details
Comfort working with sensitive legal information
Reliable internet connection and computer