Service Technician- Machinery

Burford Corporation, a Middleby company, is a leading manufacturer of industrial baking equipment. Burford is a long-standing, respected brand known worldwide for manufacturing quality custom products through innovative baking solutions. Products include the famous twist tie machine, seeders, pan oilers, and pan shakers.

At Burford Corp. we have a company culture focused on hard work, family, and innovation. We believe in internal and external customer service, a work/life balance, and having fun together!

We offer an opportunity to work in a position that directly contributes to the success of the company, encourages collaboration, and development. Your contribution to work that matters can be seen on shelves locally and around the world!

Come be part of a team that develops the next generation of food processing technology!

The Position:

The Service Technician repairs, tests, adjusts, or installs Burford equipment at customer sites.

Responsibilities Include:

• Provide installation and setup of new equipment at customer site by applying mechanical and electrical knowledge
• Read and understand blueprints, schematics, manuals, electrical diagrams and drawings, and other specifications to determine installation procedures
• Examine work orders and talk to equipment operators of existing equipment to determine whether technical or human error contributed to the problem
• Inspect and operate faulty equipment to analyze and diagnose malfunctions 
• Inspect and understand direct digital control system components 
• Program, configure, and modify existing PLC programs utilizing knowledge of electronics and Allen Bradley software to diagnose problems 
• Ensure that equipment functions properly as required by service or maintenance contract
• Perform scheduled preventive maintenance tasks such as inspecting, cleaning, and replacing worn parts to detect and prevent problems
• Provide operation and maintenance training for customer
• Provide customers and other Service Technicians with related technical support over the phone or on-site 
• Produce trip reports for each service trip
• Advise management regarding customer satisfaction, product performance, and suggestions for product improvements

The Perks:

• Full benefits including medical, dental, and vision
• Company paid life insurance, short-term disability, long-term disability
• 401k and company match
• Paid Time Off (including your birthday!) and paid holidays
• Product discounts across Middleby companies

This position is defined as a safety sensitive position. 

Employment conditional on passing a pre-employment drug screen, position based physical, and criminal background check. 

Burford Corporation is an Equal Employment Opportunity employer and welcomes all qualified applicants.

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future for this job opening.

Job Type: Full-time

• Must be able to perform basic math skills
• Must have a mechanical aptitude, familiarity with tools and measuring tools
• Post-secondary education in mechanical and electrical systems, or two years minimum related work experience
• Valid Driver’s License
• Ability and willingness to travel up 70% annually
• Own a valid passport or have the ability to get one
• Knowledge and ability to utilize computers and related technology effectively
• Basic understanding of Microsoft Office products such as Outlook, Word, and Excel
• Must have ability to read and interpret visual aids such as drawings/ blueprints, schematics, manuals, and other specifications to determine installation procedures
• High School Diploma or General Education Degree (GED)

Desired Skills: 

• Familiarity with travel- international experience a plus
• Good customer relations and communication skills
• Experience in reading electrical diagrams a plus
• Experience in wiring control panels a plus

The ideal candidate:

• Has a willingness to learn
• Demonstrates a positive attitude