Senior Software Engineer, Platform

About Us

Presence is a leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, occupational therapists, and behavior and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered more than 6 million teletherapy sessions to students across 47 states. Presence is backed by Spectrum Equity, TPG’s Rise Fund and Bain Capital Double Impact.

We are a majority-female company led by Kate Eberle Walker, an education industry leader, working mom, and author of The Good Boss: 9 Ways Every Manager Can Support Women at Work. We are a remote-first workforce. We place a high value on schedule coordination to stay connected with each other when working in different places, and to create opportunities to engage with each other in person as well.

What are we looking for? 

We are seeking a Senior Software Engineer to join our dynamic and dedicated Platform Engineering team. This role requires a highly technical, independent, and well-organized individual who can lead best practices and mentor their peers. The successful candidate will be entrusted with driving innovation and architectural change, empowering other teams, and handling critical infrastructure tasks.

What will you do at Presence?

• Drive innovation and architectural change within the platform engineering team.
• Write, review, and maintain new and existing code in a hands-on capacity.
• Empower and enable other engineering teams through robust and scalable infrastructure solutions.
• Handle infrastructure and devops-related tasks to ensure smooth and efficient operations.
• Design, implement, and manage cloud infrastructure on AWS
• Monitor system performance, troubleshoot issues, and ensure high availability and reliability.
• Manage and optimize databases, storage, and networking components.
• Implement security best practices and ensure compliance with industry standards.
• Automate and optimize deployment processes to enable teams leveraging CI/CD 
• Lead best practices and mentor peers to foster a culture of excellence and continuous improvement.

Requirements:

• Technical Expertise: 5+ years of experience working in Go, Python, Java, or equivalent tech stacks.
• AWS Proficiency: 5+ years of experience working with AWS infrastructure. AWS certification is a plus. 
• Leadership: Demonstrated ability to lead best practices and mentor peers.
• Independence: Highly independent and well-organized, with the ability to manage multiple tasks and priorities effectively.
• Hands-on Coding: Willingness to actively write, review, and maintain code.

Preferred Qualifications:

• Experience with modern development practices and tools.
• Develop and maintain infrastructure as code (IaC) using Terraform, CloudFormation, or similar tools.
• Experience supporting containerization and orchestration using Docker and Kubernetes.
• Strong problem-solving skills and a proactive attitude towards tackling complex challenges.
• Familiarity with AI and machine learning workflows and tools are a plus

What are some of the benefits we offer? 

• Comprehensive Medical Coverage includes Dental and Vision
• Flexible PTO
• 11 Company Paid Holidays 
• Benefits Package: including 401K savings plan and access to an Employee Assistance Program.
• $500 home office stipend
• Paid Life insurance, AD&D., and disability benefits
• Paid parental and caregiving leave.
• Eligibility to apply for a Professional Development Scholarship. 
• Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.

This role is also eligible to participate in Presence’s equity plan subject to the terms of the applicable plans and policies.

An employee’s starting pay will be determined based on job-related skills, experience, qualifications, and market conditions.

Salary of $155,000.00-$175,000.00 annually

Where is this position located?

• Presence is headquartered in New York City, with our clients located throughout the U.S. 
• This position reports directly to the VP of Engineering
• This is a remote work role for candidates based in the US
• This role may include minimal strategic travel
• All employees commit to be available on-camera for our Core Working Hours noon-5 pm EST M-F. Standard business operating hours are 9 am-6 pm in the employees' respective time zone