Senior People Operations Manager

As the Senior People Operations Manager at deepset, you will be integral to enhancing the employee experience and driving our success. Joining a dynamic, collaborative but fledgling People team, you'll be part of a mission to cultivate a high-performance culture that drives successful business outcomes. This exciting role blends strategic planning with hands-on execution, allowing you to manage essential people processes, support leadership, and contribute to creating an environment where deepsetters can excel. You’ll take ownership for a range of daily operations as well as strategic initiatives that shape our culture and foster engagement. This is an opportunity to scale existing processes while introducing innovative ideas to support our growing team.

You have a strong history of developing and expanding people processes, along with the emotional intelligence to handle complex employee relations issues. Your deep knowledge of HR practices is paired with the creativity to tailor them for a startup setting. As a passionate and empathetic leader, you excel in environments where you have the freedom and autonomy to manage your work independently.

We are an AI startup that empowers developers to build applications that use natural language as the interface to data. Our open-source framework Haystack is used by thousands of developers to build LLM applications. Our LLM platform, deepset AI Platform, enables enterprises worldwide to unlock the potential of large language models for their business cases. Come join our team and work with tech experts on real-world cases, in a fast-paced and high-impact environment, and shape the AI space together with us.

At deepset you will find an environment with equal opportunities to grow, share ideas, build relationships, and succeed. We believe every employee is important and generates a direct impact on our team’s success. 

We are certified by Flexa® Careers as a flexible employer, and our remote first culture is designed to provide work-life balance, autonomy, and flexibility. Our daily meetings, the in person "re:base", and the social events allow us to work with great synergy. We would like to invite you to visit our life page to learn more about our culture.

• People Operations: Defining our global people operations strategy and overseeing daily operational processes, including Payroll and total rewards 

• Collaboration: You will partner with the global People team, including Talent Acquisition, People Partners, and IT Administration.

• Process Optimization: Your focus will be on improving and optimizing operational efficiency, with an emphasis on reviewing and refining core HR systems. 

• Compliance: You will also manage regulations across global entities and serve as the primary point of contact for all operational matters. 

• Employee relations: manage employee experience, develop and implement employee policies, strategies and programs. 

• You have deep experience shaping the strategy and processes within Human Resources and People Operations.

• In-depth knowledge of global labor laws (Especially German), HR policies, and management of global entities.

• Passionate about project management and process optimization.

• Highly empathetic with a talent for building trust and fostering engagement with stakeholders at all levels.

• A creative problem solver, skilled in managing diverse projects.

• Fluent in both English and German

• You are an empathetic leader, that is motivated by building in ambiguity with a strong bias to action

• Remote First: You can choose to work from home or any other workspace that suits you. We offer home office setup (equipment and furniture).

• Grow: Personal and professional growth are important to us. We have an annual learning and development budget, and also the opportunity to speak at conferences, internal knowledge sharing, and workshops.

• Connect: We have a virtual office, a monthly social budget to reconnect virtually or in person, online walks and talks with colleagues from other teams, and a flexible travel policy that enables you to meet colleagues in person for special occasions.

• You are an owner: All employees are enrolled in the employee stock option plan and own a part of the company.

• Personal time off: If you want to recharge and travel the world - there are 30 days of paid vacation.

• Choose your tech: The choice is yours among our pre-selected options, and we will provide what you need.

• Pension fund and Health Insurance fitting with your main working location: All full-time employees are eligible for the pension plan. We also offer health, dental, and vision for employees in the US, in compliance with the local market.

• Travel Insurance: We want you to be secure during your travels. Therefore, we offer every employee additional travel insurance.

• Sports budget: To boost your health and well-being, we offer a monthly allowance for your sports activity.

• Oliva - employee mental wellbeing benefit: To boost your well-being, we offer a benefit that helps you to respond to pivotal moments at work and beyond.

• Dog-friendly: Our headquarters in Berlin welcomes dogs, so you can also bring your best friend to the office.

• Enhanced days off for Family Sick Leave: We offer additional days in case your child gets sick.

• Additional days off: We don't work on the 24th & the 31st of December.

• Flexible working hours: You can adapt your work to your private life.

“I got to see the challenge of identifying use cases for AI and building and evaluating an LLM-based application first hand in my previous role. As a result, deepset’s mission to empower teams to leverage this transformational technology deeply resonated with me.
AI is one of the biggest innovations in technology that we have seen since the Internet. Having a chance to work and learn from a company that is at the heart of the ecosystem and has been accumulating expertise in this space since 2018 was an opportunity that I had to jump on!
I am super excited to have joined this incredibly talented team!” (Eliza, Product Manager)

"Deepset enables me to work with extremely talented and like-minded people on the tech I’m passionate about. It is just outstanding to find such a well-organized and yet creativity-encouraging environment. Seeing everyone is dedicated to the bone to pushing this thrilling technology to its limits puts the cherry on top.Needless to say: I'm proud to be part of deepset!” (Thomas, Senior NLP Engineer)