Offer summary

Qualifications:

Proven experience in sales, preferably in furniture, interior design, or luxury retail., Strong negotiation skills with the ability to close deals efficiently., Excellent written and verbal communication skills., Highly self-motivated and able to work independently..

Key responsabilities:

Handle end-to-end sales activities, converting inquiries into sales and upselling where possible.

Build and maintain strong relationships with new and existing customers, ensuring timely updates and responses.

Manage the full sales cycle, including order processing and customer inquiries.

Track and report sales performance, identifying areas for improvement and implementing strategies.

Job description

Job Summary:

You will be responsible for end-to-end sales activities, handling leads, nurturing relationships, and ensuring a seamless buying experience for our customers.

Your goal is to convert inquiries into sales, upsell where possible, and drive revenue growth for My Home Design. Additionally, you will be the main point of contact for existing customers, ensuring they receive timely updates and quick responses to any queries regarding their orders.

Lead Generation & Sales Outreach

Proactively identify and engage potential customers through various channels.
Qualify leads and convert inquiries into confirmed sales.
Develop and implement strategies to increase sales volume.
Research and target new B2C and B2B customers, including interior designers, developers, and trade clients.

Customer Relationship Management

Build and maintain strong relationships with new and existing customers.
Understand customer needs and provide tailored recommendations.
Ensure a high-touch customer service approach, responding promptly to queries.

Order Processing, Customer Queries & Follow-Ups

Manage and track the full sales cycle, from initial inquiry to payment.
Be responsible for answering customer inquiries regarding their orders, deliveries, and status updates.
Follow up on pending quotes, invoices, and outstanding payments.
Ensure customers are informed about delivery timelines and order status.

Upselling & Cross-Selling

Identify upselling opportunities to increase order value.
Recommend complementary products based on customer preferences.

Showroom Sales Support & Appointments

Encourage showroom visits and assist customers with private appointments.
Coordinate with the in-store team (if applicable) to ensure a seamless experience.

Sales Reporting & Targets

Track and report sales performance, KPIs, and conversion rates.
Identify areas for improvement and implement data-driven strategies.

Performance & Sales Expectations

You thrive in a high-performance sales environment, consistently working towards ambitious revenue targets.
You are goal-driven and enjoy the challenge of achieving and exceeding KPIs.
You can confidently manage a strong pipeline of leads and high-value deals, ensuring continuous sales growth
You understand the importance of conversion rates, revenue benchmarks, and proactive follow-ups to drive results.
You are comfortable handling premium products and clients who expect a high level of service and attention.

Tools You Will Use

Google Workspace (Docs, Sheets, Drive, Gmail)
CRM & Sales Management Tools (e.g., HubSpot, Salesforce, or similar)
Omnichannel tools to streamline communication across multiple platforms
E-commerce platforms for invoicing: Shopify and Xero
WhatsApp, SMS, Calls & Email for direct customer communication

Requirements

Requirements/Skills Needed:

Proven experience in sales, preferably in furniture, interior design, or luxury retail.
Strong negotiation skills with the ability to close deals efficiently.
Excellent written and verbal communication skills.
Highly self-motivated and able to work independently.
Customer-centric mindset with a passion for delivering great service.
Proactive problem-solver with the ability to handle objections effectively.
Organised and detail-oriented, able to track multiple customer orders.
Strong follow-up skills to ensure all customer inquiries are resolved promptly.

Additional Job Details:

Set-up and Location: WFH/Remote
Work Schedule: 9:00AM to 6:00PM (AEST) | 7:00AM to 4:00PM (PH)
Employment Type: Full-time

All interviews and other hiring requirements are done virtually or through video calls or emails.

Benefits

Join Us and Enjoy!

HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents)
Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary)
Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!

Why Join Staff Domain?

At Staff Domain, we are not just another staffing company—we are rapidly growing and transforming the way businesses leverage global talent. We offer a vibrant and collaborative work culture that thrives on innovation, excellence, and continuous learning. With offices in the Philippines, South Africa, India, and beyond, we are a truly global company that embraces diversity and encourages the sharing of ideas. We take pride in our dynamic and supportive work environment, where you’ll have access to cutting-edge technology and tools to help you excel in your role. As a member of our team, you’ll be part of a high growth organization that invests in its people and offers exceptional opportunities for career advancement. Staff Domain is the perfect place for driven, ambitious individuals who are eager to make an impact in a rapidly expanding industry.

Join us as we shape the future of global staffing solutions!

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