Regulatory Reporting Specialist

Job Title 

Job Description

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

Regulatory Reporting Specialist is responsible for reporting student course completions to regulatory agencies, processing affidavits, and certificates, auditing and processing classroom rosters, and enrolling/tracking student information in various systems.  The ideal candidate will have a knowledge of all product lines and be familiar with the learning management system and other internal systems.  A level of professionalism and commercial awareness is necessary for this position due to the email interaction with students, client, and internal departments.  

Key Responsibilities

• Report student course completions to regulatory agencies by following specific regulatory guidelines.
• Monitor acceptable first-pass rates and grade exams for mandatory information and review affidavits, as required by regulatory agencies.
• Accurately enroll and track student information.
• Process classroom rosters and issue completion certificates in accordance with regulatory requirements.
• Utilize multiple systems to track filing/processing activity and effectively deliver client email and phone support.
• Provide professional, timely communication to Kaplan Departments and Regulating Agencies.

Minimum Qualifications

• Associates Degree with a focus in Regulatory, Law, Political Science or Business Administration or equivalent professional experience
• 1+ Years' experience in customer service or data entry 
• Excellent PC skills with proficiency in Windows, Internet environment and Excel  
• Professional communication skills (verbal and written), highly organized and detail oriented, with the capacity to follow specific instructions. Ability to handle multiple tasks with competing deadlines, time management, ability to acclimate to multiple systems and platforms. Maintain a high level of confidentiality with personal information/identifiers of students and clients. 
• Self-starter who displays initiative and has a passion for ensuring quality work, holds themselves highly accountable, and brings a positive attitude to the team.  
• Google platforms knowledge
• Order entry databases
• Online reporting websites
• SalesForce, DocuSign, Microsoft Office Suite, Adobe Professional.
• A familiarity of regulations/statutes
• Regulatory filing and reporting experience

We offer a competitive benefits package including:

Remote work providing flexible work/life balance
Comprehensive Retirement Package automatically enrolled in The Company Contribution Plan (8-10% annual company contribution based on tenure)
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!

#LI-JB1
#LI-Remote

For full-time positions, Kaplan has two Salary Grades, this position is Salary Grade A. Actual compensation for this role is determined by several factors including but not limited to job level, candidate's skills, experience, and education, among other factors determined by the business.

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Business Unit

At Kaplan, we recognize the importance of attracting and retaining top talent to drive our success in a competitive market. Our salary structure and compensation philosophy reflect the value we place on the experience, education, and skills that our employees bring to the organization, taking into consideration labor market trends and total rewards.  All positions with Kaplan are paid at least $15 per hour or $31,200 per year for full-time positions. Additionally, certain positions are bonus or commission-eligible.   And we have a comprehensive benefits package, learn more about our benefits here.

Diversity & Inclusion Statement:

Kaplan is committed to cultivating an inclusive workplace that values diversity, promotes equity, and integrates inclusivity into all aspects of our operations. We are an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, veteran status, nationality, or sex. We believe that diversity strengthens our organization, fuels innovation, and improves our ability to serve our students, customers, and communities. Learn more about our culture here.

Kaplan considers qualified applicants for employment even if applicants have an arrest or conviction in their background check records. Kaplan complies with related background check regulations, including but not limited to, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.  There are various positions where certain convictions may disqualify applicants, such as those positions requiring interaction with minors, financial records, or other sensitive and/or confidential information.