People Operations Manager

About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. 

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have a physical office in San Francisco, New York City, and Bangalore for employees who prefer to work in an office some or all of the time.

About your role

We are seeking a dynamic and strategic People Operations Manager to enhance our employee experience, streamline processes, and drive organizational effectiveness. This role combines operational expertise, strategic thinking, and stakeholder partnership to deliver high-impact people initiatives.

As a key member of our collaborative, employee-focused team, you’ll build strong relationships, provide strategic insights, and contribute to a positive, inclusive workplace culture. The ideal candidate thrives in a fast-paced environment, enjoys wearing multiple hats, and is eager to optimize processes while driving employee engagement.

You will lead and support initiatives in areas such as onboarding, benefits, employee experience, systems and automation, facilities, and program management, ensuring our people programs are effective, scalable, and aligned with business needs. By partnering with internal and external stakeholders, you’ll help drive operational efficiencies and support Juniper Square’s continued growth.

What you’ll do

Employee Experience & Engagement

• Provide expert, employee-focused service with clear communication and empathy.

• Lead and support People Operations initiatives, ensuring high standards and smooth execution in areas such as benefits administration, internship and emerging talent programs, learning and development initiatives, employee recognition programs, facilities operations, and virtual engagement initiatives. 

• Drive a supportive, inclusive environment through strategic initiatives.

• Oversee employee experience processes, ensuring operational excellence.

• Lead employee engagement activities, resolving issues and fostering a dynamic workplace culture.

Process Improvement & Operational Excellence

• Lead initiatives to streamline people processes, enhancing efficiency and accuracy.

• Drive innovation in process improvement, implementing advanced solutions for scalability.

• Use data analysis to guide strategic decisions and improve people processes.

• Ensure compliance and audit readiness, aligning processes with regulatory standards and company goals.

Strategic Expertise & Thought Leadership

• Demonstrate advanced knowledge in several key areas, applying expertise to drive impactful initiatives.

• Provide specialized guidance independently, ensuring solutions align with organizational goals and best practices.

• Lead the development and execution of strategic initiatives that enhance organizational capability and contribute to a positive workplace culture.

Stakeholder Management & Change Leadership

• Align people strategies with business objectives through cross-functional partnerships.

• Build strong relationships with senior leaders and stakeholders, ensuring alignment of initiatives with company goals.

• Influence decisions with strategic insights and recommendations on people initiatives.

• Design and implement change management plans, supporting smooth transitions.

• Balance delivering difficult messages while fostering trust and mitigating resistance.

Project & Initiative Leadership

• Lead large-scale, complex people projects with a wide-ranging impact, ensuring alignment with strategic goals.

• Develop and implement strategic plans within people functions to drive long-term success.

• Lead change management efforts, ensuring alignment with company strategy.

• Collaborate effectively with team members and leadership, securing buy-in and proactively communicating the status of key initiatives, including potential roadblocks.

• Identify opportunities for greater efficiency and effectiveness in delivering people services, escalating concerns and recommendations as needed.

Qualifications

• 4+ years of experience in People Operations, HR, or a related function, preferably in a fast-paced, high-growth environment, with a strong track record of driving strategic initiatives.

• Strong knowledge of HR processes, compliance, and systems, with experience driving operational improvements.

• Demonstrated ability to lead change initiatives and manage complex projects effectively.

• Experience with program management, leading and supporting company-wide people programs that enhance the employee experience, ensuring they are well-structured, effectively communicated, and successfully implemented.

• Exceptional communication skills, with the ability to balance direct feedback with empathy and relationship-building.

• Analytical mindset with experience leveraging data to inform decision-making and drive process improvements.

• High attention to detail, strong organizational skills, and the ability to manage multiple priorities.

• Experience with HR systems (global HRIS, payroll, compliance tracking); ADP experience is a plus.

• Ability to work independently while also thriving in a highly collaborative team.

• Experience working with global teams and navigating cultural nuances in people operations is a plus.

• Experience implementing new HR tools and systems, specifically an HRIS, is a plus.

Compensation

Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range for this role is $90,000 - $120,000. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.

Benefits include:

• Health, dental, and vision care for you and your family

• Life insurance

• Mental wellness coverage

• Fertility and growing family support

• Flex Time Off in addition to company paid holidays

• Paid family leave, medical leave, and bereavement leave policies

• Retirement saving plans

• Allowance to customize your work and technology setup at home

• Annual professional development stipend

Your recruiter can provide additional details about compensation and benefits.

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