Operations Specialist - Small Business Program

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

Successful Candidates will be located in Austin, San Antonio or Houston, Texas.

Job Overview:

We are looking for a motivated, self starter to join our team as an Operations Specialist to support the AEP Texas and CPS Energy Small Business Programs. This role will report to the Small Business Operations Manager and work cross-functionally with the AEP and CPSE Program Managers, local inspectors, account managers and other Operations Specialists.

Operations Specialists ensure smooth delivery of projects and programs, while adhering to program, practice, and operations guidelines.  This role often encompass multiple areas including; data management, quality control analysis, metrics and reporting, trade ally management, and process improvement.

This roles will be both external and internal-facing; you will be interacting with customers and trade allies on a regular bases while supporting internal program and operational needs.

Primary Responsibilities:

• Manages day-to-day Small business project activities
• Conduct thorough QAQC analysis of submitted project
• Maintain accurate program data for reporting & tracking
• Assist with forecasting, reporting and goal setting
• Trade Ally Training and Support

Skills:

• Strong Attention to Detail
• Proficient in management tools (Microsoft Excel, Outlook, Salesforce CRM)
• Tech savvy - ability to quickly learn and train others
• Clear and proactive communication
• Ability to identify issues and effectively communicate to problem solve
• Proven organizational skills and ability to manage large amounts of data, emails and documentation effectively
• Experience with Energy Efficiency Programs and/or working knowledge of Lighting/HVAC/Refrigeration is a plus, but not required

Experience

• 3-6 years professional experience
• 2 years working in operations or project management
• Microsoft Office Suite
• Bachelor’s degree preferred

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.