Network Engineer III

Is this you? A Network Engineer III with experience working in cloud service provider environment that strives for customer excellence, revels in being a part of constant innovation, and enjoys being an important cog in the Cloud space.  If so, then this is the job for you! 

Who are we? So glad you asked! Opti9 is a top hybrid cloud solutions provider. We’re committed to delivering industry-leading solutions to our customers based on their unique business needs. For those looking to the public cloud, we’re an AWS Advanced Consulting Partner and Certified Solution Provider focused on migration, optimization, transformation, and cloud-first application consulting. We also specialize in managed cloud, backup, and disaster recovery.  

We have a fun, casual culture that embraces fresh ideas and innovation. We’re customer-driven and we are looking for authentic and accountable team players to collaborate with us to reach our goals. 

What would you do?  At Opti9 in this role, you will be a part of a diverse and talented Cloud Networking team that works with a wide range of physical and logical technologies in the Cloud provider space. As a member of the team, you will be tasked with weekly and monthly customer facing projects that involve pushing our infrastructure to the next level while staying competitive in the marketplace we reside in. You will be pushing the boundaries on SDN, micro segmentation, logical circuit technologies, data center designs and concepts, etc. You will be working across multiple vendors for networking and security products that support our public and private cloud infrastructure. Primarily, this role will be focused on doing new customer deployments across our supporting technologies.  

This candidate will also require excellent interpersonal skills between internal teams and our customers representing the product workload owners. Also in this role, you will be acting as Tier 3 support to the Cloud Ops and NOC teams as needed outside of regular customer related projects.  

What are the details?   

Primary Responsibilities: 

• Responsible for configuration and support of logical circuit connections across backbone to customer sites and regions such as Megaport, PacketFabric, ExpressRoute (Azure), DirectConnect (AWS), etc. 

• Responsible for managing and maintaining all data center and Colocation core and distro connectivity all the way down to the access level 

• Responsible for all Networking/Security monitoring platforms and ensuring adherence to customer and infrastructure SLA uptimes 

• Utilize approved tools to verify and take required action on events aggregated from network monitoring tools and Web Application Firewall 

• Responsible for troubleshooting and solving sometimes complex network connectivity issues, adding/modifying NAT entries and firewall rules and initiating routes to enable connectivity 

• Occasional customer facing projects involving design, diagrams, documentation, implementation 

• Responsible for new customer deployments involving NSX, security configurations, VMware Cloud Director network configurations, etc. 

• Responsible for all data center and regional capacity on physical and logical circuit technologies supporting our public and private cloud infrastructure 

• Responsible for managing, maintaining, and improving the Opti9Tech SDWAN and VMware NSX (V/T) SDN infrastructure supporting customer and infrastructure workloads 

• Regularly maps out and documents customer and infrastructure diagrams to current and accurate versions 

• Design and implement automation strategies that improve or co-exist with current automation infrastructure 

• Matures our automation strategy using Python, Nautobot, Ansible, and other automation tie-ins 

What do you know?   
Technical Knowledge and Experience:  

• 6-10 years related experience in infrastructure/network environments and designing, planning, documenting and implementing LANs and WANs using latest technology 

• 6-10 years related experience with Cisco or Arista routing/switching/firewall products including IOS-XE, IOS-XR, and NX-OS service provider level infrastructure 

• Experience with Python, Ansible, or similar automation technology 

• Extensive experience with Cisco/Arista Spine & Leaf Data Center deployments 

• Extensive experience with VMware vSphere, NSX-V & NSX-T SDN technologies 

• VMware Cloud Foundation (VCF) experience a plus 

• Expertise on IP Technologies and extensive knowledge of WAN technologies including both MPLS, SD-WAN, DWDM, etc. 

• Extensive experience and expertise on IP routing protocols such as EIGRP, OSPF, and BGP 

• Knowledge of Cisco encryption technologies (IPSec, SSL), and hot standby protocols HSRP and VRRP 

• Advanced understanding of TCP/IP network protocols, including common application protocols 

• Experience with monitoring platforms such as Netmon, Solarwinds, Icinga, etc. 

• Experience with SASE platforms such as Zscaler, Perimeter 81, etc. 

• Experience working Fortinet and Palo Alto UTM next gen firewall technologies 

General Knowledge and Experience:  

• Strong interpersonal and customer service skills with the ability to work effectively with both local and remote staff, teammates, and managers 

• Ability to occasionally adjust work schedule to meet business needs (standard is 40-hour week, with occasional after hours and weekend requirements in an on-call fashion) 

• Ability to work in a fast-paced environment; ability to multi-task, change direction, effectively prioritize, and meet deadlines 

• Able to clearly and correctly express complex technical concepts in English, both verbally and in writing 

• Experience in high-availability networks in load-balanced, n-tier application environments 

• Highly effective in documentation and diagram creation for customer and infrastructure needs 

• Strong organizational, oral, and written communication skills 

• Working knowledge of data security best practices 

• Strives to grow within the team and personally as an engineer through education, certs, etc. and must have a “can do” attitude 

What do you get from us?   

• PTO   

• Medical & Dental Insurance   

• Retirement plan with company match   

• Healthy Rewards Program  

• EAP benefits   

• Casual atmosphere    

• Recognition Programs   

• Group Volunteer Opportunities
• Option to be remote position  

• A great place to spend most of your time! 

Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.