Offer summary

Qualifications:

Strong expertise in networking, systems, and cloud technologies., Experience in Windows-based environments and cloud platform management., Ability to mentor junior engineers and support their development., Excellent communication skills for explaining technical issues to non-technical clients..

Key responsibilities:

Resolve complex technical issues and provide advanced support.

Design and document network infrastructure while managing cloud platforms.

Lead or support IT infrastructure projects and collaborate with departmental heads.

Evaluate emerging technologies and mentor junior team members.

Job description

Are you a seasoned IT professional with a passion for building secure, efficient, and innovative systems? We’re looking for a tech-savvy expert to lead the design, maintenance, and optimisation of IT and network infrastructures for both our internal operations and client environments.

You’ll serve as the key point of contact for all things related to network infrastructure, operating systems, and cloud solutions—ensuring everything operates seamlessly. From rolling out new technologies to supporting users and driving proactive improvements, your contributions will play a vital role in our growth, communication, and success.

What You’ll Be Doing:

Advanced Technical Support: Resolve complex issues in Windows-based environments.
Cloud Platform Management: Administer and optimise platforms like Office 365.
Network Architecture: Design and document robust network infrastructure.
Project Involvement: Lead or support IT infrastructure and cloud implementation projects.
Departmental Collaboration: Partner with the Department Head to shape IT strategy.
Technology Research: Evaluate and recommend emerging technologies for client solutions.
System Resilience: Perform routine testing of failover systems to ensure uptime.
Client Communication: Clearly explain technical issues to non-technical clients, especially during high-pressure situations.
Team Development: Mentor and support junior engineers, promoting their growth.
Management Engagement: Respond constructively to guidance and feedback from leadership.
Schedule Flexibility: Accommodate client needs with occasional evening or weekend work.

Who You Are:

Technically Proficient: Strong expertise in networking, systems, and cloud technologies.
Collaborative: Comfortable working independently and within a team.
Continuous Learner: Eager to stay ahead in a fast-evolving tech landscape.
Client-Oriented: Skilled in supporting clients in a remote, fast-paced setting.
Clear Communicator: Able to simplify complex IT issues for non-technical audiences.
Supportive Mentor: Experienced in guiding and developing junior team members.
Adaptable: Receptive to feedback and aligned with business objectives.

What’s In It for You:

Generous Time Off: Enjoy 40 days of annual leave for a healthy work-life balance.
Fully Remote Role: Work from anywhere with autonomy and flexibility.
Innovative Culture: Join a dynamic team that values creativity, respect, and professional growth.
Engaging Projects: Tackle impactful work that challenges and inspires.

Required profile