Offer summary

Qualifications:

Associate degree or higher or equivalent experience, preferably in a manufacturing or technology-related field., Technical aptitude for understanding various manufacturing technologies., Knowledge of geometric dimensioning and tolerance is a plus., Demonstrated attention to detail and previous experience with high-volume data entry..

Key responsabilities:

Support the Sales team by organizing and entering custom quote requests.

Engage with Sales personnel for document clarification and correction.

Review and set-up custom quotes using Xometry’s platform and maintain quote databases.

Provide customer support by reviewing service requests and directing them to subject matter experts.

Job description

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

We are looking for a Quoting Specialist, you will be responsible for supporting our Sales team as they work with existing and potential customers across an array of industries. Technical Sales Coordinator will help organize and enter custom quote requests for the Sales team to deliver.

Functional responsibilities

Responsibilities:

Data Entry into Xometry Quote Platform
Retrieve Quote Request information from both Automated and Manual channels
Organize information for engineering review

Dimension Drawing review
RFQ document comprehension
CAD file review

Engage with Sales personnel for document clarification and correction
Complete online and offline templates with available information
Produce DRAFT quotes per approved methodology
Present / Submit DRAFT quotes to Quote Engineers
Maintain quote databases in a real-time basis
Review and set-up custom quotes using Xometry’s platform
Review 3D models and 2D drawings for the purpose of quoting and design-for-manufacturing feedback
High-volume data entry, transfer, and management Performs all work in compliance with Xometry's quality and safety systems, policies, and procedures

Customer Support Responsibilities:

Review Salesforce Cases and Emails for service requests
Answer requests whenever possible
Direct requests to subject matter experts as required

Requirements for applicants

This job is for you if you have:

Associate degree or higher or equivalent experience

Preferably in a manufacturing or technology-related field

Technical aptitude to pick up general technical aspects of various manufacturing technologies
Knowledge of geometric dimensioning and tolerance is a plus
Manufacturing background
Customer service-oriented
Demonstrated attention to detail
Previous experience with high-volume data entry and management
High energy and comfortable interfacing with coworkers
Communicates effectively in a polite and enthusiastic manner

Personal qualities

Customer service-oriented
Demonstrated attention to detail

Language skills

English C1

Location

Remote

Holiday calendar

USA holidays

#LI-Remote

Here at Xometry we believe in diversity, equity, inclusion and belonging. We are committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness and providing a positive workplace for all.

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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