Offer summary

Qualifications:

Bachelor’s degree in business administration, management, or a related field., Experience in operational oversight, financial monitoring, and project coordination., Strong organizational skills and ability to manage cross-functional collaboration., Exceptional communication skills for internal coordination and customer service..

Key responsabilities:

Manage day-to-day operational reports and support communication between leadership and departments.

Coordinate supply inventories, schedules, and internal meetings.

Assist in monitoring billing changes and manage monthly billing schedules.

Support project management and ensure alignment with corporate strategies.

Job description

AllOne Health is in the business of care; and service is what matters most.

As a leader in workplace behavioral health, we’ve proven that a company’s success is directly linked to the health and well-being of their employees.
By joining our team, you will make a difference in the lives of our clients and their communities. The meaningful work that we do includes counseling, providing work-life resources, wellness and more through our Employee Assistance Programs (EAP).

We are currently seeking a full-time, Business Operations Specialist to work remotely.

The Business Operations Specialist is a core member of the regional operational team focused on supporting leadership with high-level operational, financial, and strategic responsibilities. This role centers on maintaining efficient operations, managing financial monitoring and contract renewals, and ensuring project alignment with corporate strategies. The Business Operations Specialist plays a critical role in maintaining efficient operations, contract profitability health and fulfillment of strategic initiatives.

What You'll Do:

Operational Support

Manage the report(s) that support the day-to-day operational tasks.
Support smooth communication and alignment between the regional leadership team and other functional departments (e.g., finance, HR, marketing, operations).
Coordinate supply and equipment inventories
Manage schedules such as clinical schedules, on-call schedules and holiday schedules and recurring meetings
Support the contract management process proactively from implementation, onboarding, renewals, mid-cycle changes, and off-boarding.
Coordinate internal meetings and communications across departments
Provide day to day administrative support team members
Provide administrative and practical support to customers and external entities as required.

Financial Support

Assist in monitoring and communicating billing changes through the annual review and renew process for each customer within the department.
Manage monthly manual billing schedules for fee for service customers
Partner with operational leaders and the finance team to support collection efforts including demand letters

Systems Support

Support the project management office with regional and enterprise projects as needed and appropriate
Ensure regional projects are executed in accordance with corporate strategies.
Be skilled and proficient in Smartsheet to support enterprise and regional projects, ensuring deadlines are met, deliverables are achieved, and resources are allocated effectively.
Maintain the SharePoint site and resources to promote the electronic organization and easy access to information of the department.
Provide technical and facilitator support for enterprise-based webinars

What You'll Need:

A bachelor’s degree is required, preferably in business administration, management, or a related field.
Demonstrated experience in operational oversight, financial monitoring, and project coordination.
Proficiency in managing cross-functional collaboration and aligning projects with corporate strategies.
Strong operational management and organizational skills to maintain efficient day-to-day operations.
Financial acumen to assist with billing processes, contract renewals, and budgetary monitoring.
Exceptional communication skills to support internal coordination and external customer service.
Ability to manage schedules, ensure compliance, and oversee key projects with attention to deadlines and quality standards.

Company Perks:

We don’t want you to wait - Immediate medical (Blue Cross/Blue Shield), dental, and vision insurance is available
Self-Care is a top priority – We offer desirable work schedules and a generous amount of Paid Time Off
Thinking about your future? – We have a 401(k) retirement program with a company match
Of course, we know that life happens - Employee Assistance Program (EAP) benefits are available to you and your family
…and many more!

AllOne Health is an AA/EO employer and actively seeks candidates from diverse backgrounds.

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