FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.
At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.
PRIMARY RESPONSIBILITIES INCLUDE:
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Translate high-level Epics from the Product Managers (PMs) into detailed, actionable user stories for the Agile teams.
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Ensure each user story has clear acceptance criteria, outlining expected outcomes and success measures.
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Continuously refine and prioritize the team backlogs based on business value and team capacity, ensuring alignment with sprint goals.
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Collaborate closely with the Agile teams during sprints to clarify user stories, resolve issues, and adjust priorities as needed.
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Lead team backlog refinement sessions, ensuring stories are ready for development and are properly sized and estimated.
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Engage in iteration planning to confirm the team’s commitments and ensure a shared understanding of the work for the sprint.
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Review and validate completed stories to ensure they meet acceptance criteria and the Definition of Done (DoD).
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Function as a liaison between the Agile teams, PMs, and stakeholders to ensure alignment with the product vision and release goals.
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Continuously gather feedback, using system demos and other methods, from PMs, stakeholders, and users to refine stories and ensure alignment with evolving business needs.
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Track team velocity and key metrics, contributing to process improvements and efficient delivery. REQUIRED QUALIFICATIONS:
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At least one year of experience working in similar roles focused on requirement breakdown and development coordination, such as Business Analyst or Product Owner.
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Relevant bachelor’s degree that supports both technical and business understanding.
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Effective communication skills in both English and Vietnamese, written and spoken.
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Skilled in producing clear, concise requirements for development teams.
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Proven ability to manage tasks, analyze needs, present solutions, and maintain stakeholder relationships. DESIRED QUALIFICATIONS:
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Experience in UI/UX, Agile Methodologies, Quality Assurance / Controller is a plus.
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Having knowledge of ERP, Warehousing or Logistics is a plus.
This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.
It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.
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