Offer summary

Qualifications:

College educated with strong communication skills in spoken and written English., Proven experience in appointment setting or telemarketing, ideally in a high-volume call environment., Tech-savvy with a quick learning curve for new software and comfortable using Hubstaff., Must provide either an NBI Clearance or Police Clearance upon hiring..

Key responsabilities:

Make 300+ outbound calls daily to potential clients, scheduling appointments with advisors.

Conduct follow-ups via phone, email, and text to ensure client engagement and appointment confirmations.

Maintain accurate records of prospect interactions and outcomes in the CRM system.

Assist with various administrative tasks, including market research and preparing reports.

Job description

This is a remote position.

Company Overview

ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.

At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.

Our Mission

At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.

But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.

Job Description

We are looking for an experienced Appointment Setter to support the day-to-day operations of residential, commercial or industrial properties.

Responsibilities

Make outbound calls to potential clients, introducing them to insurance and financial services and scheduling appointments with advisors
Make 300+ outbound calls daily, aiming to schedule 8 appointments per day
Conduct follow-ups via phone, email, and text to ensure client engagement and appointment confirmations
Maintain accurate records of prospect interactions and outcomes in the CRM system
Conduct market research and assist with data entry to support business operations
Occasionally assist with various administrative tasks, such as preparing reports and conducting online research

Requirements

College educated
Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
Must be comfortable with using Hubstaff, a time-tracking application
Strong communication skills in spoken and written English
Proven experience in appointment setting or telemarketing, ideally in a high-volume call environment
Research experience for supporting administrative tasks
Self-starter with the ability to take initiative and work independently
Tech-savvy with a quick learning curve for new software
Professional-level English (written and verbal/voice)
Computer or laptop with access to the internet (min speed of 25 Mbps)

Hardware Requirements

At least a 720p HD Webcam.
A noise-canceling headset.
At least a 25mbps primary internet connection.
A backup laptop, backup internet connection device, and backup power supply in case of power outage and emergencies.
Minimum recommendation for your main computer: Intel Core i5 or equivalent with 8 GB RAM or higher
Minimum recommended for your backup computer: Intel Core i3, 4 GB RAM

Compensation and Benefits

Up to PHP 42,500 a month (Based on experience)
Work from home
HMO
Bonuses and incentives
Paid training

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskteam.com).

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