Offer summary

Qualifications:

1-3 years of experience in customer-facing roles such as Account Management or Sales in the SaaS industry., A university degree in Business Administration, Economics, IT, Engineering, or a related field., Strong analytical skills and the ability to work with numbers effectively., Fluent in English, with excellent oral and written communication skills..

Key responsabilities:

Advise customers on the best SaaS and Cloud tools available through the Sastrify Marketplace.

Lead the renewal efforts for the Sastrify Marketplace, focusing on revenue protection and expansion.

Build and manage renewals forecasts, reporting progress and identifying roadblocks.

Collaborate with various internal teams and external partners to enhance the customer journey and improve marketplace offerings.

Job description

Empower businesses to succeed! Sastrify safeguards your digital supply chain with state of the art software management. Our AI-powered platform eliminates Shadow IT, automatically assesses vendor risk, and provides required documentation and monitoring along compliance frameworks like NIS2, ISO and DORA. We support IT leaders in measuring and managing secure AI adoption within their organizations.

Launched in 2020 and backed by leading venture capital investors like FirstMark (also supported Airbnb, Shopify, and Pinterest), we already serve hundreds of clients globally (such as TeamViewer, sennder or On).

Joining Sastrify means being part of a fast-paced, forward-thinking team where your work will make a real difference.

Ready to shape the future of Software management? Let’s do it together! We are looking for a Junior Marketplace Account Manager to join our Marketplace & Partnerships team. The ideal candidate should posses outstanding skills in working with numbers and is truly hands-on. This is a role where you can have an impact quickly and grow fast.

What you'll do as our Junior Marketplace Account Manager (m/f/d)

Advise Sastrify’s prospects and customers on the leading and best-fit SaaS and Cloud tools available via the Sastrify Marketplace
Lead the end-to-end Sastrify Marketplace renewal efforts, including protecting and expanding our existing Marketplace revenue
Build and own your renewals forecast, including defining your strategy to win and achieve your forecast, highlighting roadblocks and support required, reporting progress regularly, etc.
Work closely with other Sastrify teams involved in Sastrify’s end-to-end customer journey, including customer-facing (Sales, Account Management, Procurement), internal (Customer Ops and Finance), as well as with our external partners
Track and analyze the performance of Sastrify Marketplace customers to identify how our offerings and portfolio need to evolve, how can we improve our commercials and and the end-to-end customer experience, etc.
Recommend and lead initiatives to improve the Sastrify Marketplace

Requirements

You have 1-3 years of proven work experience in customer-facing roles, including Account Management, Sales, Business Development, Customer Success, or in a similar one in the SaaS industry.
You have gained a university degree in the field of Business Administration, Economics, IT, Engineering, or in a similar discipline
You are persistent, creative, and reliable - you bring the motivation required to drive multiple business opportunities and projects in parallel to understand, connect, and delight our customers
You are a self-motivated and proactive team player with innovative ideas to continuously improve the value that we deliver to our customers and our differentiation in the market
You have outstanding oral and written ability in English
You are comfortable working remotely (we don't have an office)
You are based in Germany or Spain (we do not have an entity elsewhere)
It is a plus if you have:

Proven experience running the end-to-end SaaS pre-sales, onboarding, and renewals
Proven work experience in the channel business, working in the intersection between SaaS vendors, resellers, and customers
You are fluent in German

Benefits

Build strong technical and market expertise in high-growing SaaS market
Be part of a driven team who is building a new SaaS Category of its own - play an active part in building the Sastrify Marketplace being one our strong differentiators in the SaaS procurement market.
Have full responsibility from day one
Work with our amazing international team
Regular virtual and in-person team events
30 days of vacation
Learning budget
State-of-the-art equipment for your home office
Mental health support via Nilo.health
Fully remote (you can work from anywhere)

Application Process

Interview with Claudia Korenko, People Experience Specialist
Interview with Sergio Chavez, Head of Marketplace & Partnerships
Case Study with the team
Stakeholder interview with the team
Interview with one of our Co-Founders (Sven or Max)
Reference Check

The Hiring Manager for this is role Sergio Chavez and the Talent Acquisition Manager is Claudia Korenko . Feel free to reach out to them with any questions!

As an equal employment opportunity employer, Sastrify is committed to promoting an inclusive work environment. We want all of our employees to feel valued, appreciated, and free to be who they are at work, regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

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