Offer summary

Qualifications:

BS/MS in Computer Science, Data Science, or equivalent experience., Minimum 5+ years of experience as a data analyst or Salesforce analyst., Proven experience with Salesforce Data Cloud or similar consumer data platform., Proficiency in SQL and Python, with advanced knowledge of PowerBI..

Key responsabilities:

Leverage Salesforce Data Cloud to unify and manage customer data from multiple sources.

Extract and analyze customer data to provide actionable insights and predictions to management.

Collaborate with functional teams to translate their needs into technical requirements.

Establish and follow data governance best practices to ensure data integrity and compliance.

Job description

DeVry University strives to close our society’s opportunity gap and address emerging talent needs by preparing learners to thrive in careers shaped by continuous technological change. Through innovative programs, relevant partnerships, and exceptional care, we empower students to meaningfully improve their lives, communities, and workplaces.

Our colleague experience is an area of obsessive focus. At DeVry University, we care about you. Because, only through you can we deliver our unique Care Formula to our learners and partners.

Opportunity

The Sr. IT Data Analyst, Salesforce Data Cloud will provide Data-driven insights to DeVry’s management. This position will research data sources from DeVry applications and third parties. They will assess data volume, structure, quality, integrity, completeness in preparation for data preparation, ingestion, and transformation. They will participate in data governance and document meta data and lineage using guidance from application and data owners. They will review requirements helping them to build and enhance data models that satisfy DeVry’s information needs. They will perform ongoing data analysis, and as needed may create data dashboards helping to convey the state of data. The individual will work collaboratively with Data Architects, Data Engineers, SQL developers, and data integration specialists to provide data management-related technical assistance and recommendations.

Responsibilities

Salesforce Data Cloud (SFDC):

Leverage SFDC to unify and manage customer data from multiple source systems
Create customer segments, predictive models and real-time insights using SFDC tools

Data Analysis:

Extract, analyze customer and interpret Salesforce data and other data to provide actionable insights and predictions to management
Work with Solution Architects for actionable recommendations to optimize business outcomes
Ability to tell “data stories” demonstrating the ability to articulate business value
Business knowledge and IT business analysis skills to translate business requirements into data needs

Collaboration:

Partner with functional teams to understand their needs and translate them into technical requirements

Problem Solving:

Ability to identify, analyze and interpret patterns in complex data sets

Data Governance and Compliance:

Establish and follow data governance best practices across the organization
Ensure data integrity, security, and compliance with data privacy regulations

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BS/MS in Computer Science, Data Science or equivalent experience.
Minimum 5+ years of experience as a data analyst, Salesforce analyst or similar role with 7+ overall work experience.
Proven experience with Salesforce Data Cloud or similar consumer data platform.
Hands-on experience with data governance and data modeling
Proficiency in data analysis tools SQL and Python required.
Advanced knowledge of PowerBI and other BI tools.
Experience with Agent Force or any other ML/AI platforms is a plus.
Agile software development with focus on requirements gathering.
Strong understanding of CRM strategies, marketing analytics and customer lifecycle management.
Salesforce certifications, such as Salesforce Certified Data Cloud Consultant is a plus.
Business knowledge and IT business analysis skills to translate business requirements into data needs
Must be motivated and be able to contribute in fast paced environment while maintaining quality of performance.
This job will be posted for thirty days from the start of posting or until position is filled.

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