Offer summary

Qualifications:

Bachelor’s degree in business administration, risk management, or a related field, or equivalent experience., 4+ years of experience in fraud investigations or risk management within a financial institution., Certified Fraud Examiner or Certified Financial Crimes Investigator certifications preferred., Strong analytical, communication, and organizational skills with attention to detail..

Key responsabilities:

Investigate various types of fraud including check fraud, identity theft, and suspicious transactions.

Obtain and review evidence and prepare investigative reports with recommendations for case disposition.

Assist members with fraud allegations and collaborate with staff on suspected fraud cases.

Prepare Suspicious Activity Reports (SARs) and maintain compliance with regulatory guidelines.

Job description

Overview

Compensation: $60,000 - $80,000 based on experience and credentials

Location Type: Remote, candidate must reside in Florida

Position Type: Full Time

The Financial Fraud Investigator II is a valued part of the cohesive team focused on protecting the assets of the credit union and its members. The key tasks include investigating cases of fraud by interviewing victims and suspects, obtaining and reviewing evidence, and determining facts from the information. This role will prepare case summaries and make recommendations on the disposition of cases. An ideal candidate is an individual with previous experience in fraud investigations, attention to detail, analytical ability, and strong communication skills.

Responsibilities

Investigate cases of fraud including check fraud, new account fraud, debit and credit card fraud, teller transactions, check kiting, identity theft, elderly exploitation, and other suspicious activity
Obtain and review evidence, exhibits, photographs, public records, internet resources, law enforcement agencies, and other information through internal documentation
Complete investigative reports and recommend disposition of cases to include the collection, preparation, and preservation of evidence
Prepare case referrals to law enforcement for criminal prosecution
Prepare Suspicious Activity Reports (SARs) in compliance with established regulatory guidelines and timeframes
Assist members with allegations of fraud, fraud resolution, and unauthorized or suspicious transactions
Collaborate with credit union staff to answer questions or provide information related to cases of suspected fraud
Assist with operational tasks
Execute required performance standards for quality, communication, promptness, and identifying fraud trends
Attend job-specific training classes as requested by the manager
Complete annual compliance training and understand the employee’s role in maintaining an effective compliance program
Uphold Suncoast Credit Union’s culture, vision, and core values
Participate in team meetings and projects by providing ideas for department improvements and efficiency opportunities
Maintain an industry network to engage peer financial institutions to recover funds with submissions of indemnifications and without entry claims
Identify and recommend process, policy, procedure changes, or enhancements to help prevent and mitigate fraud

Qualifications

Bachelor’s degree in business administration, risk management, or a related field (A comparable combination of work experience and training may be substituted for education requirements)
4+ years of experience in fraud investigations or risk management with a financial institution
Certified Fraud Examiner or Certified Financial Crimes Investigator Certifications preferred
Experience utilizing Verafin preferred
Basic understanding of legal and court processes
Accurate, detail-oriented, and organized with task management
Must be able to maintain a high level of confidentiality
Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
Effective written, verbal, and interpersonal communication skills to interact with members, staff, vendors, and government regulators
Ability to analyze and resolve routine problems and situations

Skills

Analytics
Communication
Data Science

Benefits

Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
Community Involvement: Paid Volunteer Hours
Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

Required profile