Offer summary

Qualifications:

High School Diploma or GED required., Intermediate experience with data entry and word processing., Excellent verbal and written communication skills in both English and Spanish., Strong organizational skills and ability to work independently..

Key responsabilities:

Provide advocacy for individuals seeking disability benefits through SSI/SSDI programs.

Gather required documentation and ensure claimants' information is secured with relevant agencies.

Make and receive calls for over 70% of the working day to assist clients with their applications.

Review and process medical documentation for submission and research solutions to application roadblocks.

Job description

Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Disability Advocate. This position will be Woodlands, TX.

The Full Time schedule for this role will be Monday- Friday 8:00am-5:00pm CST.

This position is locating in Spring, TX region.

Job Summary

The purpose of this position is to provide advocacy work for individuals seeking disability benefits through the Social Security Administration (SSI/SSDI) programs. This position assists in fully developing claims for the Social Security Administration.

Essential Duties And Responsibilities

Collaborate telephonically with individuals who have pending applications for Social Security Disability (SSI/SSDI) benefits (to include state and local government agencies and nationwide Medical providers).
Gather of all required documentation to include state, federal and medical treating records.
Ensure claimants most current information is secured with all required agencies to include, company systems, state and federal agencies.
Receive inbound and placing outbound calls 70% + of working day.
Present a professional appearance and attitude at all times.
Review and process medical documentation for submission.
Research methods to overcoming roadblocks in the SSI/SSDI application and follow up process.
Meet individual productivity and performance standards established by the company.
Other duties as assigned

Qualifications And Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.

High School Diploma or GED
Required computer skills: Intermediate experience with data entry and word processing; be capable of operating routine office equipment; possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications
Excellent verbal and written communication skills
Excellent customer service skills
Ability to work independently and manage time effectively
A positive attitude that is flexible and adaptable to a changing environment
Strong organizational skills
Must fluently read, write & speak both English & Spanish

Benefits

ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.

Medical, Dental & Vision Insurance
401K (100% match for the first 3% & 50% match for the next 2%)
15 days of PTO
7 paid Holidays
2 Floating holidays
1 Elevate Day (floating holiday)
Pet Insurance
Employee referral bonus program
Teamwork: We believe in teamwork and having fun together
Career Growth: Gain great experience to promote to higher roles

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.

The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

ElevatePFS is an Equal Opportunity Employer

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